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Brenda Douglas Posted on Jan 11, 2017
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My Viking DFSB423D is making ice but the door ice & water dispenser isnt working. Dispenser is in ON position and the light turns on when paddles are depressed but no ice/water. No clicking sounds.

1 Answer

brokenrubber

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  • Expert 103 Answers
  • Posted on Nov 15, 2017
brokenrubber
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Looking at pic it appears as though you have the child lock turned on turn off

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 23, 2008

SOURCE: water dispenser in fridge door

I have same problem with GE monogram 42. ice maker works, water dispenser not. It does click but no water. Help.

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Anonymous

  • 489 Answers
  • Posted on Apr 27, 2008

SOURCE: water dispenser not working

2 possible problems.  
#1 water valve for the water side is stuck in the closed position.  Only way to tell is to pull the bottom kick panel out and look for the water line disconnect.  Separate the line, close the door and try to draw water through the dispenser.  If the water comes out of the disconnected line, then the water valve is good.
#2  if water is coming out of disconnected line, then the problem is in the freezer door.  There is a heater that keeps the water line from freezing inside the freezer door.  It is not repairable!!  The freezer door has to be replaced.

Anonymous

  • 16 Answers
  • Posted on Jan 23, 2009

SOURCE: No water to door dispenser

The water lines might be frozen. The found the water lines in my fridge behind the bottom drawers and used a hair dryer to melt the ice.

Anonymous

  • 36 Answers
  • Posted on Jul 24, 2009

SOURCE: Kenmore Elite refrigerator ice and water dispensers not working

check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)

Anonymous

  • 1 Answer
  • Posted on Jun 10, 2010

SOURCE: FRIGIDAIRE SIDE BY SIDE ICE DISPENSER

Have same or similar problem. MY problem turns out to be that the Auger turns fine, but there is a little metal blade that attaches to the end of the auger and transfers the spin action into this auger "hopper" (for lack of a better term) which actually accepts the ice that has been moved from the back of the ice bucket by the metal auger and then dispenses the ice into the hopper which falls into the glass. the issue is one of crappy design. It turns out that this little blade has a rectangular opening in the middle that the rectangular end of the auger fits into. If this rectangle opening gets stripped (as mine has done, and ALL are likely to do) then the auger spins, the ice is moved forward but none are picked up by the hopper, and none (or very few) fall into the glass.
Everyone should check to see if this is the case. If so you may need to order a new blade, or a new auger, or a new refrigerator.

Good Luck!

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Related Questions:

0helpful
2answers

Water dispenser works ice maker works but no ice through dispenser

If your refrigerator's ice maker is working, but no ice is dispensing through the dispenser, there are a few possible causes and troubleshooting steps you can try:
  1. Check the ice chute: Make sure the ice chute is clear of any ice obstructions. Sometimes, ice can get stuck in the chute, blocking the flow of ice to the dispenser. Use a plastic utensil or a straw to clear any ice buildup or debris in the chute.
  2. Inspect the dispenser mechanism: Open the dispenser area and check if any part of the mechanism is obstructed or damaged. Look for any ice blockages or misaligned parts that may be preventing ice from being dispensed properly. Clean or repair any issues you identify.
  3. Verify the dispenser solenoid: The ice dispenser is usually operated by a solenoid that controls the release of ice from the ice maker. Ensure the solenoid is functioning correctly by listening for a clicking sound when you press the ice dispenser paddle. If you don't hear a click, the solenoid may be faulty and require replacement.
  4. Check the dispenser motor: The dispenser motor is responsible for activating the auger that pushes ice through the chute. If the motor is not functioning properly, it may need to be replaced. Test the motor by activating the ice dispenser and listening for any humming or buzzing sounds. If you hear the sound but the auger is not turning, the motor may be faulty.
  5. Inspect the ice bucket: Ensure that the ice bucket is properly installed and seated in the correct position. Sometimes, if the bucket is not aligned correctly, it can prevent ice from flowing through the dispenser. Remove the ice bucket and reposition it securely.
  6. Check the water supply: Make sure the refrigerator has a steady water supply. If the water supply is interrupted or the water filter is clogged, it can affect the ice production and dispenser functionality. Check the water line and replace the water filter if necessary
0helpful
6answers

Water is no longer coming out of the water dispenser. The fridge is plumbed in and water is getting to the water filter and the ice maker but not coming out of the dispenser.

WHAT IS WRONG WITH YOUR REFRIGERATOR?

small_4_1.jpg For a detailed Refrigerator illustration, click below.

redarrow.gif Side by Side
redarrow.gif Freezer on Top
redarrow.gif Freezer on Bottom
redarrow.gif Under counter
Warning!To avoid personal injury or even death, always disconnect yourappliance from its power source--that is, unplug it or break theconnection at the circuit breaker or fuse box--before you do anytroubleshooting or repair work on your appliance. Also, because somecomponents may have sharp edges, use caution while working on yourappliance.

It's stopped completely
It's not cool
Cooling is poor
It's noisy
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
There's an ice- or water-dispensing problem
0helpful
1answer

Changed out water valve. not getting water out of dispenser now

Hi,

Check for voltage at the valve when the dispenser paddle is depressed, if you have 110 volt or higher you switch and door is functional. Disconnect the water line under the freezer door and hit the dispenser paddle again. If you have water there then the door is restricted inside the freezer door (most likely ice).
Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

1helpful
1answer

Water and ice dispenser stopped working

You will need to replace the dispenser control board on the door. Here is the part to order.
0helpful
1answer

Frigdaire model GLHS68EGW2 Ice dispenser does not work on side door. I pulled out the ice tray and held in the switch on the door and pushed on the ice dispenser on the door and no movement on the ice...

The paddle serves as an off and on control for your dispenser, auger and trap door that retains cold air in freeze when finished getting ice it also closes. If you notice something different I would want to rule that out first. Click Here=> GLHS68EGW2 Water Dispenser Parts Breakdown for a larger view, part 24 in photo. You May find the partts here also=> 241685701 or here=> 241685701
for additional assistance I will be here to help you, Thanks Sea Breeze

89a9edc.jpg
0helpful
1answer

Ice dispenser stuck on

Either the paddle for the ice/water dispenser is stuck or you have a bad microswitch behind the dispenser.
To stop the ice/water from dispensing open the freezer door and press or hold the child lock button down. Once the unit is in child lock mode you can shut the door without energizing the dispenser.
Another option is to remove the upper freezer door hinge cover and disconnect the wire connector up there. This will remove voltage from the dispenser as well. Then either replace the paddle or switch. Sometimes the paddles/switches will get stuck because of splash up from ice dropping in sugary drinks.
0helpful
1answer

Water dispenser not working

I had the same problem. Your water line is frozen. Turn off your freezer and the water line will unfreeze and it will work. You can see about putting in a heater on your water line. There have been mixed reviews on whether or not it works. The water line just froze again, so I may try the heater.
10helpful
3answers

Hotpoint HSS25GFP: No water coming out of my water dispenser

GE has an issue with the water line freezing in the door. Try turning dispenser light on for 24hours the heat it generates warms the line. Also GE has a heater kit available
Email me for Service Bulletin on Water lines freezing
[email protected]
1helpful
1answer

Psc23sgrd ss ice/water dispenser not working

It is possible. When you put hit your glass against the paddle to you hear the switch click? And can you still select between water, cubed, and crushed ice? Also does the light by your glass come on when you but your glass against the paddle?

When you put your glass on the paddle it pushes in a microswitch. That microswitch will power the light if it is working and also sends power to the board you are talking about to dispense ice or water depending on what you have selected.
1helpful
2answers

Water dispenser

the slide switch ice - water may not be making up. the paddle inside the door operates a common microswitch to either dispense ice or operates the water solenoid. check out the selector switch.
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