Question about Dell 948 All-In-One InkJet Printer

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My Dell Photo 924 won't feed regualr paper

My Dell Photo 924 won't feed regular paper anymore. Cardstock works just fine. I have read through lots of posts on this site and have tried shaking the printer upside down. I also tried feeding paper through backwards, but could not get it to go through. Throughout the process of trying to fix it, I found that,at first paper was pulling to the right and then jamming. Then, once I got cardstock to work (thorugh shaking, persistence prayer and whatever else I tried...), the paper started pulling to the left and then jamming. Now, cardstock works fine, but paper keeps pulling left and won't go through. Any idea how to get regular paper to work again? Thanks!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MsMitch
  • 41 Answers

SOURCE: paper won't feed

Dell.com will chat with you on-line to help you toubleshoot that printer.

Posted on May 28, 2008

map9966
  • 2351 Answers

SOURCE: Printing Business Cards on Cardstock

Yes, the roller system will only open wide enough for semi thick cardstock. If you read through you're manual you'll find the recommended card stock you can use. HP supports HP paper.
Here is a list of supported HP paper.
http://h10025.www1.hp.com/ewfrf/wc/prodTopCategory?product=16118&lc=en&cc=us&dlc=en&dest_page=product
See the user manual on page 45.
Papers to avoid when printing
It would not hurt to remove the rear door & clean the rollers. (No soap). Dried soap film will cause paper to stick to the rollers. You can go to Wallmart or a local hardware store & buy a bottle of Grease Lighting. This heavy duty cleaner (When dry), does not leave any soap film. Great for cleaning just about anything.
If you wish to download the user manual from HP (It's easer to see & find information faster. Just click on this link:
http://h10032.www1.hp.com/ctg/Manual/c00461378.pdf

Good Luck!
Mike

Posted on Jun 13, 2008

Ajkill
  • 2035 Answers

SOURCE: brother laser printer wont print

If there printer is not able to print on card stock then check the recommend
card stock paper thickness, if the printer works with normal paper but not card stock then there is problem in the card stock and by using this paper may also damage the rollers on the printer and make the printer useless ...

Good luck...

Posted on Feb 09, 2009

  • 220 Answers

SOURCE: Samsung ML-2510 Laser Printer Jams

printer only supports up 120gsm,anything thicker will jam.

Posted on Jun 26, 2009

  • 20 Answers

SOURCE: My 5610 wont print on cardstock, creates paper jam!

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

alkkk-2

Posted on Sep 06, 2009

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Dell.com will chat with you on-line to help you toubleshoot that printer.

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