Printer setup as local printer with standand ip port with address 192.168.1.101. Worked fine until. Now only two printers can ping and print to c3170i. Something setting somehow got changed. What setting should be in the c3170i network setup? Frank

Go to the printer and print out the Configuration Page. Find the IP address of the printer and try to ping it from the computer. If you can ping the IP address then we need to setup your computer to print to the right IP address. If you cannot ping the IP address then there is an issue with the Printer. Go to the printer and try to find out if the IP address is set to manual or automatic, if manual then set the IP address, Sub-net mask and Gateway to your network settings. Reboot the router and try to ping again, this should allow you to ping the printer.

Now on the computer add the printer locally to the computer using the IP address as the port. You might need to add the port if it does not already exists.

Your first priority should be to put it on the network , for this u should give the printer the IP 192.168.2.XX where XX varies from 4-99 . Please make sure that no other device should have the same IP which u are assigning it to the printer and and try to ping on the network.

Hi,

STEP1: Print "Network Configuration Page"

• Make sure paper is loaded.
• Push the Setup Button on the all-In-one.
• Use the Down Arrow key to highlight the Network menu.Push Ok
• Push Ok again to select View Network Settings .
• Push Ok again to select Print Network Configuration page .
• A network configuration page will print.

STEP 2: Check the Printer Connectivity

• From the printed Network configuration page, note down the printer IP address, (example : 192.168.1.6).
  
• Click start, and then click "RUN".
• In the RUN box, type "CMD" press OK.
• In the command screen, type "Ping IP address" (Example: Ping 192.168.1.6). Hit Enter.
• You must get output similar to below.
  

Pinging 192.168.1.6 with 32 bytes of data:

Reply from 192.168.1.6: bytes=32 time=1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms

STEP 3: Configure Port.

• Click on start >> Control Panel >> Printers and Faxes.
• Right click on printer icon, select "Properties".
• Click the PORTS tab on the top.
• Select your product under the Printer column, and then click Configure Port . The Configure Standard TCP/IP Port Monitor dialog box opens.
• Look in the Printer Name or IP Address box. This value should match either the MAC or IP Address on your network configuration page. If the values match delete the printer and install it again.
  
• If the values does not match,Click inside the Printer Name or IP Address box, and then type the appropriate value (IP address / MAC address) as listed in network config page.
• Click OK , and then try printing again.

Regards
Riztech

Using a print server like this, you should not need to "browse" to find the printers. See what ip address has been assigned to the printer. Once you have the ip address, open a command prompt (start -> run -> cmd) and type:
ping <insert ip address>
ex: ping 192.168.0.24

See if you can ping the printer from each of your computers. If you can, great, install the new printer by adding a "local" printer at a new TCP/IP port with the IP address of your printer. If not, then you may have some routing issues.

Are all of the printers connected to the same switch? Do you have multiple "routers" on your network acting as DHCP servers?

Hope this helps.

Go to reports print configuration page it will give to netwrok configuration page check if the printer IP Address is in the same range of the IP Address of the laptopn.
If yes than check if you are able to open web browser of the printer on lkaptop using IP address of the printer if yes in laptop go to printer driver properties there go in Ports Tab and check if the Standard TCP/IP Port has IP Address of the printer of some other IP Addressif it is different IP Address than change it to the IP Addess of the printer.

Thanks and Regards.

I had a similar problem. I was able to print and scan for months and then all of a sudden could not scan anymore (from printer or through software interface). I then found out that the IP address for the scanner was not set properly. To fix this, goto control panel and scanner and cameras. Right click on the MFC7840W and select PROPERTIES. On the network setting tab, make sure that the IP address is the same as that on the MFC7840W.

Thanks for the info that others can print. Helps a lot.
Trying to think which way to head here..
Have you looked at the back of your computer where the ethernet cable plugs in and see if the green light is on next to that port? That would be the most basic thing to check to start.
Can you ping the printer ? If no, have you gone into the print driver and set the port to the proper IP address?
If you can ping the printer, turn off all the firewalls and spyware programs on the computer and try that. Often times firewalls block printers data from sending.
It really sounds like you have an addressing problem.
Find out the printers IP address, start there. Start with pinging to see if the connection actually works.
Once you do that let me know the result and we will move on from there.

Hi dreaddymck
I need a little more information on the setup. Is there a router in your network? If there is, is your PrintServer connected to the router and your computer is attempting to connect to the printserver through the router? If there is no router and your PrintServer is connected to your printer via the USB port and your computer is connected to one of the ports on the PrintServer via a cat5 cable, I would check to see whether you are actually communicating with the PrinterServer by pinging its IP address from the computer. If the ping is successful, then I would look at the printer properties in your computer's printer control panel and check the port configuration. Usually it is shows the IP address, port 9100 and port protocol is usually set to RAW. Otherwise I would attempt to reinstall the PrintServer using the CD originally provided. It appears to me that the server may not be publishing its IP address on your network.
--RoadHawk

Hello everyone,

I've spent the past several hours getting my NetPrint print servers to work on my network & print from Windows XP.

Guess what? I've got the solution.

I have both the NetPrint 50 model and the NetPrint 1000 model. I only got the NetPrint 50 to work. I think my NetPrint 1000 may be shot. Also realize that there were a number of company acquisitions (DPI / Digital Product Inc., Osicom, Sorrento), so there is little to no information left on the Internet regarding these print servers.

Here is what you need to know:

1.) Take the cover off the print server. On the left and right sides there is a little tab that holds the case together. Get a flat-head screwdriver and apply it to either the left or right side along the seam.
2.) Jumper pins. On the NetPrint 50 you want: Auto; 10BaseT. On the NetPrint 1000 you want: 10BaseT; Auto; Tx; Factory (Jumper 10). Remember, I couldn't get my NetPrint 1000 working.
3.) IP Address. The NetPrint print servers use BOOTP to obtain an IP address. Realize - this is an older version of DHCP, but NOT the same thing as DHCP. Some DHCP servers are backwards compatible and support BOOTP. Fat chance, though. My wireless router only has a DHCP server. So, obtaining an IP address automatically is likely far too difficult / impossible. What you will need to do is assign an IP address to the unit. We cannot use DHCP to do this, and we cannot remotely access the unit (web server / Port 80 is not listening on my units). To assign an IP address to your unit, open up a DOS / CMD prompt (Start->Run; type: "cmd" and hit OK). We will be using the ARP command, which stands for Address Resolution Protocol. This is the protocol that translates between IP addresses and MAC addresses.
a.) Select an IP address you want to assign to the unit
b.) Ok, now look at the bottom of your unit and find the MAC address; it begins with two zeros.

Now enter this command:

arp -s 192.168.0.16 00-40-AF-18-61-40

replace 192.168.0.16 with the IP address you want to assign to the unit. Replace 00-40-AF-18-61-40 with the MAC address found on the bottom of our unit.

What we just did was tell your computer that anytime we send data to that IP address, it will actually send it to that MAC address, which is your unit. Ok, good job.

Now type: arp -a
and you should see and verify your entry. If you made a mistake, type: arp -d 192.168.0.16 to remove your entry.

Now, your NetPrint print server has no idea it's just been assigned an address. And it won't know to respond to that IP address unless we make it listen on that IP address. This is easy to do. All you have to do is ping the unit. Don't worry if the unit does not reply to your pings. Simply pinging it will make it realize it needs to listen on that IP address. So, type this command:

ping 192.168.0.16

Done. It's now listening on the IP address you just assigned it.

4.) Setup Printer in Windows XP. Ok, go to Control Panel -> Printers and Faxes. Add a Printer, select a Local Printer (uncheck plug-and-play). When it asks you to select a Printer Port (it will default to LPT1)... select Create New Port -> Standard TCP/IP Port. Hit Next. Now it will ask you for the Printer IP Address and Port Name: Enter the IP address you just assigned to your unit; the Port Name can be anything you want... this is just a string that uniquely identifies this printer port on your computer and it has nothing to do with the printer or print server itself (I used "RyansNetPrint"). If it asks you for what type of Network card, just select Generic. Select the Printer driver for the printer you have hooked up to your NetPrint print server.

5.) Setup LPR & Queue Name. We need to reconfigure this for it to work. Ok, Now under Control Panel->Printers and Faxes - right-click on your newly created printer and hit Properties. Click on the Ports tab. Highlight your newly created printer port (ie, RyansNetPrint) and the Configure Port button. Windows defaults the Protocol to RAW. This won't work on your NetPrint print servers. You need to select LPR. Now, the one last thing you need to do is enter the proper Queue Name. The Queue Name format is: "PORTn" Where n is the Port Number (probably 1 or 2) on your NetPrint print server where you connected your printer cable. My NetPrint 50 only has one port, so my Queue Name is "PORT1". This is where I found the Queue Name information: "http://www.brooksnet.com/faq/210-04.html". Realize - I couldn't get my NetPrint 1000 to work properly. I think it uses different Queue Names. For instance, I tried "PORT10001", "10001", etc... to no avail. I gave up and used my NetPrint 50 since it worked easily with the instructions I just gave you.

Now hit OK, click on the General tab, and click Print Test Page. Walaa!

Hope this helps you. Took me a long time to figure all this out.

Ryan

PS. the arp -s command is only peformed on your local computer. When you ping your unit. When you reboot yoru computer, the arp -s record your created will disappear. So, they key here is - my wireless router remembers what IP address goes to what MAC address (because I pinged it). Now, if my wireless router is powered off - it forgets that information. So - if you reboot your wireless router / network router / switch / hub... you will need to reenter the arp -s command and ping your NetPrint print server again to assign the IP address again. Not perfect, but it works.