Question about Dell Latitude C610 Notebook

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Dell Latitude C610 doesn't recognize hard drive

Hi, I have Dell Latitude C610 laptop. When I try to boot up it won't find the hard drive. I checked to make sure the hard drive is inserted properly, but Bios won't recognize it - it's just showing it's not there. I've changed it out to a new one and it's still showing there's no hard drive. I've run the diagnostics and gone into the setup utility and can't figure it out.

Please help!

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  • jobrikailuc Jul 21, 2009

    Yes, the laptop was working fine before. And you are probably going to think I'm dumb (LOL) but I'm not too sure what clip you are talking about.

  • jobrikailuc Jul 21, 2009

    Yes, the laptop was working fine before. And you are probably going to think I'm dumb (LOL) but I'm not too sure what clip you are talking about.

  • jobrikailuc Jul 21, 2009

    Yes, the laptop was working fine before. And you are probably going to think I'm dumb (LOL) but I'm not too sure what clip you are talking about.

  • jobrikailuc Jul 21, 2009

    It was attached to the old hard drive. I took it off the old hard drive and screwed it on the new one, correct. And put it into the computer and it still didn't work.

  • jobrikailuc Jul 21, 2009

    Well it must be another bad hard drive then since the new one doesn't work either. :( I guess I will have to send it back and try again. Thanks for your help though glaron!

  • jobrikailuc Jul 21, 2009

    It's not even letting me into BIOS because it's telling me there's no hard drive again. It's the exact same problem as before.

  • jobrikailuc Jul 24, 2009

    Myabe I'm not clarifying myself enough. When my computer boots up, it won't even go into Windows because it tells me

    "Primary hard disk drive 0 not found

    No bootable devices--strike F1 to retry boot, F2 for setup utility"

    So I hit F1, it tells me the same thing. When I hit F2, it brings me to a screen where it says "Dell Latitude C610 Setup Screen" and "BIOS Version A16" and then has 7 pages of system info. (But I don't think this is the BIOS screen - or is it?)

    Either way - it doesn't matter which hard drive I have installed in the computer. It' telling me that there is no hard drive installed.

  • jobrikailuc Jul 24, 2009

    It was $50. They said I could send it back if I had problems with it so that's what I'm gonna do. ;)

  • check the clip that presses onto the hard drive pins, this is the cheapest part and was the laptop working good before ,


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When you took out the old hard drive
there is a black hard drive connector
this would have holes to push on to the new hard drive
without this, it will not plug into the motherboard
be careful if one of the pins breaks the hard drive wont work

Posted on Jul 21, 2009


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