Question about HP Photosmart C5280 Printer

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Black line on page vertical on receivers end

When I send out faxes, they transmit with a long vertical black line on them. I have checked to make sure no piece of paper is hung up in there. It is mostly to the left of the page. Top to bottom about 1/4" in width.

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May be you have, a trash or something on the scanner glass or scanner section lamp.Try to disassembly and clean the lamp.

Posted on Sep 28, 2009

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Brother MFC-9840 poor print quality.


Hello you can try and fix your problem using the steps suggested below. You may need to clean the corona wire

1. Lookat the corona wire on each toner cartridge. If a corona wire is dirty that maybe the reason that you receive black lines on the pages.Do you have trouble when you receive a fax? If that is the problem look what is cousing it below:
1 Ifyou receive black lines while receiving a fax, the cause of that problem may bedirt in the fax which is sending you the information to you. Advice your senderto clean its fax or to replace the toner cartridge with new.
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I have a Brother Fax 2850. When I send a fax the receiver has advised me that there is a vertical black line approx 2'' thick which blocks out some wording. How do I fix this?? Many Thanks Heather


Something is jammed in or covering the optics.
Check the area where the original document is placed for faxing.
Open this area and clean any liquid paper, sticky tape or staples covering the optics.
Test by making a copy. When the black line on a copy goes away the unit is fixed.
If the receiver is still getting this black line then it is probably their machine and not yours.
Send a fax to this number. 1300 368 999 It will send you back a copy of what it receives.

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I suspect your scanner unit is going bad or it is extremely dirty.

Making a copy gets same result as when you send.

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If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

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