Question about HP DeskJet 9800 InkJet Printer
Take out the cartridge and examine the wire ribbon in the cartridge assembly. Many HP DeskJet 9800 users reported the ribbons getting damaged/punctured while installing or removing ink cartridges.
If that's the case your solution is to order part #C8165-67061 (google it) and install the entire assembly yourself. Be prepared that these items are delicate and some common sense is required.
You can also take the printer in for service to your local "big-box-electronic" store. This might not be cost effective so make sure you do your homework.
Posted on Jul 28, 2009
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Posted on Jan 02, 2017
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it is possible that once the computer and printer are communicating that the error messages could also be resolved by running the printer diagnostic program.
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