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HP M2727nf Scanner Error 8

I have a HP M2727nf and every time I try to copy I get a blank page and then it says Scanner Error 8 turn off then on. Turning it on and off does nothing!

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6 Suggested Answers

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Posted on Jan 02, 2017

md_ehsan_1
  • 255 Answers

SOURCE: scanner error 12

uninstall the software of scanner and reinstall it
check your cables for loose contacts

Posted on Jul 04, 2009

  • 121 Answers

SOURCE: Hp laserjet M2727nf scanner error 52

First, power the printer off, wait for about 30secs and power on. If problem persist replace the scanner.

Posted on Feb 23, 2010

  • 223 Answers

SOURCE: HP m2727nf scanner error 5

Hi Anataloi,

This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp 1800-334-5144 , if within 2 years from the purchase date ask for a case number to have the printer serviced under a service note.

Al
Eliteprintersolutions@gmail.com

Posted on Jul 15, 2010

Prefab
  • 152 Answers

SOURCE: Faultcode 5 for HP laserjet M2727nf The scanner

Hello,


This sounds like a Scanner/Flatbed Problem. "The printer report a Scanner Error 5" This series of printers have a known problem with this component. The scanner is failing to initialize itself. The scanner does need to be changed by an Authorized HP Warranty Repair Facility. It is possible that it may be covered under an HP Extended Warranty program. See repair information VIA posted Link.


M2727INFORMATION


Cheers!!

Posted on Feb 04, 2011

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3 Answers

HP Laserjet M2727nf Mfp Printer Scanner Error 8


The HP M2727 has a known issue with the scanner error 8 and bad formatters. HP has extended the warranties on this product. I suggest you contact them directly and they will most likely exchange the unit.

Nov 08, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Scanner error 5


Scanner error 5 is caused by a bad formatter that in turn destroys the scan axis motor in the scanner itself. The formatter is covered under a warranty extension by HP but last time I checked they were no longer covering the scanner motor. Contact HP at 1-800-invent

Oct 13, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

I have an hp m2727 with a scanner issue,, after reboot,scanner moves back & forth on the right side, lamp blinks erratically, comes to Ready,NO error codes,,, but the scanner will not move when you try...


This type of failure usually will cause a Scanner 5 or 8 error on the control panel but not always. HP has a Service Advisory that will cover any unit manufactured before January 1, 2010. Contact HP immediately as this advisory expires soon. Any HP service partner can fix this for you but I have found that many do not even know that this advisory exists. Be insistent, this is a more common problem than HP will admit

Feb 18, 2011 | HP Laserjet M2727nf Multifunction Printer

2 Answers

My HP M2727nfs prints blank pages. Even demo page / reports are blank. NO errors on display. Paper gets warm, so fuser works. New cartridge doesn't help. Neither cold reset. What can this be?


This is a problem with either the formatter board or the dc controller, try doing an nv ram ( turn off the printer and hold down the right arrow and the cancel button, turn the printer back on and continue holding until you see permanent storage init). If this doesn't work call hp tech support 1800 334 5144 and ask for a case number. This printer has a service note which will cover the formatter for 2 years.
Al

Sep 14, 2010 | HP Laserjet M2727nf Multifunction Printer

3 Answers

HP m2727nf scanner error 5


Hi Anataloi,

This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp 1800-334-5144 , if within 2 years from the purchase date ask for a case number to have the printer serviced under a service note.

Al
Eliteprintersolutions@gmail.com

Jun 25, 2010 | HP Laserjet M2727nf Multifunction Printer

2 Answers

Hp laserjet M2727nf scanner error 52


First, power the printer off, wait for about 30secs and power on. If problem persist replace the scanner.

Feb 23, 2010 | HP Laserjet M2727nf Multifunction Printer

2 Answers

My M2727nf doesn't coppy or scan. message displays " error 5 Turn off and turn on." After turning off and on, it keeps displaying the same message.


Hi this is def a hardware failure:

Try doing a nvram
Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work, have it serviced they will need to replace the formatter board as well as the scanner assembly.

If within 2 years from the purchase date contact HP and request for a case number the printer has a service note for a scanner error 5 or 8.

Al
Eliteprintersolutions@gmail.com

Oct 10, 2009 | HP Laserjet M2727nf Multifunction Printer

2 Answers

Scanner error 5 turn off then on


Eva, This is a common problem with this machine and more than likely the scanner will need to be replaced. You should try calling HP and see if they will cover it since it is a common problem.

Nov 13, 2008 | HP Laserjet M2727nf Multifunction Printer

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