Question about Watts Onan Portable Generator - 4000 , Model# 5500

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Onan genset worked fine a week ago

Onan genset worked fine a week ago
today All I get is solinoid buzzing.

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Is it an electric start?...if so check battery and/or look for loose battery cable..Ground?...vibration during use could have loosened the cables...the make ready people sometimes do not tighten properly

Posted on Jul 21, 2009

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My onan emerald 1 genset is not transfering charge to the battery


Assuming your generator has the battery charger option?
Measure the battery voltage at the battery lead in the generator, without the unit running, or the motorhome ignition on. It should read approx 12V after the unit has been sitting a while. Then start the generator, it should rise to approx 13.8 with a good battery. If it does not then the stator windings and charge rectifier in the generator should be checked. If the voltage is 13.8 approx with the generator then you problem lies further upstream, and possibly with an isolation solenoid. If you generator does not have a battery charge winding/option then charging comes from the line voltage via a motorhomes inverter, check the inverter.

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To determine if it is from the breaker use a

Tong Tester


These would indicate what current is being consumed by the load.

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I have a fault code of 37 on my onan 5500 genset.. Whats this mean?


Usually what that means is that the genset Configuration is not set correctly you will need to bring it to a factory authorized service center for them to correct this.

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I have a 1997 onan emerald series GenSet 6500 I have been thru 4 starters it keeps breaking the drive gear assmbly WHAT CAN I DO PLEASE ITS ALREADY COST ME 400.00


Have you replaced the solinoid too? If not, maybe the solinoid is staying engaged, which keeps your starter, well starting. If the starter stays energised the flywheel WILL tear up the starter gear.


hope this helps

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1 Answer

I have a Onan 7000 genset in my rv It starts and


Either you have a kill wire ( if I remember it is the brown wire) that is disconnected on one end or the other Or your in coach switch is bad.
Check the switch this way

Remove the switch from the dash/ mounting surface unplug the brown wire - start the genset - ground the brown wire - it should kill the motor
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Test the solinoid with an ohms meter and if the circuit is open replace the solinoid.

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I have an onan 2800 gen that will not charge


If the govenor didn't work that means that you placed the linkage on the carberator the wrong way. This will cause the genset to overspeed and possibly stop the genset from creating voltage. If the genset does not create voltage then you won't have a charger. Fix the linkage first by looking to make sure that the throttle plate is closed before starting genset. Once you start the genset check for voltage.

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1 Answer

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I have an account in the Buffalo NY area .. they can help you with this .. call 716-668-2666 after 9:00am EST tomorrow (sat)

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1 Answer

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1. Does the generator stay running when you start it the first time?

2. What color is the housing on this generator? Try to get the model number and serial number.

If the genset is shutting down on the first try, then your probably not creating voltage. However, if this is an older unit then the genset may stay running although no voltage is created. Place a volt meter on the genset to check for output voltage.

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