Question about Hotpoint WMA40 Front Load Washer

1 Answer

Drum not turning

My WMA40 has just decided to stop turning the drum. Belt is OK. I've fitted new brushes. Assembled it all again but drum still won't turn. I've been told it could be the motor or the control module, but how to find out which! The machine is only 5 years or so old so I'm reluctant to just ditch it.
Any ideas?
Thanks
John

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  • Hotpoint Master
  • 3,463 Answers

If it fills and pump works, then it can only be the motor or module, there is no sure way of determining which it is without trying to fix it with new parts.
You can look at the module to see if it has blown a track, if it has, then the moor has caused the prob.
Please rate my solution.
Thanks.

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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1 Answer

Replacement belt for a Hotpoint Aquarious Extra WMA40,seem too short, but it's the same size as the one that came off!


They have to be stretched tight, so it will appear a little small. Put the belt over the motor spindle first, now guide it onto the large drive wheel of the drum, hold the belt in the correct place on the large wheel as you slowly spin it to draw it onto the wheel and it will fit. Easy.

Now then, the nasty nasty bit and I hope I'm completely wrong here!

I have once and only once ever come across a washing machine that needed a belt replaced because the belt was faulty. 99 times in a hundred, if the belt has "fallen off" and "keeps falling off" it's because of another problem. They can't simply fall off because they have nowhere to go except on the track they are set on. If your belt has fallen off, I would put good money on there being an underlying problem with the main bearings in the drum failing, allowing the inner drum to "flop about". and allowing sufficient latteral movement in the the large drive wheel for the wheel to wobble and allow the belt to slip off.

To test your bearings, open the door of the machine and by putting a little lifting pressure on the top of the inner drum, attempt to rock the stainless steel inner drum up and down.

The outer drum is mounted on springs and shock absorbers, so it will rock about (and it should do this) but the inner drum should not move up and down in relation to the outer drum. There should be ABSOLUTELY NO PLAY between the 2 drums, even the tiniest amount will mean the bearings have failed.

If the bearings are bad enough then other symptoms will typically include:

A clonking noise as you lift and release the inner drum (this is the inner drum rattling on its bearings and/or hitting the outer drum)

You will have become aware of the spin cycle becoming far noisier recently and possibly even a grinding crunching noise when the machine spins.

The drum may feel like something is crunching or stopping you turning it when you spin it by hand with the door open.

A leak from under the machine, which you will probably be able to trace to the back of the machine, coming from the centre of the drum. This is a result of the failing bearing allowing water to escape through the seal at the rear.

This is NOT a job for the uninitiated DIY enthusiast as it will mean stripping the machine and removing the drum from the chassis, splitting it, removing pressed in bearings and then sourcing and re-fitting new bearings.

To be frank, the cost of a bearing set (if they are replaceable, and most are) will be about £20 ($30) or so. But it's a long and horrible job if you haven't done it before. I know professionals who claim they can do a bearing change in under an hour, I've done a few and it takes me about 2 hours by the time I've ripped the machine apart and reassembled it after the bearing swap. A local repairer will probably attend and swap out your defective drum for a refurbished one and then take yours away so he can refurbish it and put it back in his stock. Sadly, this will take the price up to the point where you need to question if the expense is worth it or do you get a new machine instead.


Feel free to drop a comment back on this thread if I can provide more help.

Jul 21, 2011 | Hotpoint WMA40 Front Load Washer

1 Answer

The brushes are not located in the usual place at top of machine could you tell me how to locate them. We have an aquarius extra wma40


The motor is now located at the bottom rear of washer.
To access same, remove lower rear panel of washer.
You will see the motor.
Remove drive belt, and undo 2 bolts securing motor to drum.
Remove motor plug and earth wire, lever motor away from supports, and remove same. You will now be able to access the brushes.
Please rate my solution.
Thankyou.

Jan 25, 2010 | Hotpoint WMA40 Front Load Washer

1 Answer

Drum dose not turn belt is ok no smell or dust


Fit new motor brush kit if well worn cost about £25 ...

Nov 13, 2009 | Washing Machines

2 Answers

Hello i have a hotpoint wma40 the machine will go


Hi, i have a wma40s had it for 7 ears now same thing happended would start a cycle but then stop halfway through make the noise but the drum would not spin etc. i bought some carbon brushes of ebay for 7 quid and it works better than its worked in years bit nosiey for first few washes but after it settles it is as good as new.

Jul 06, 2009 | Hotpoint WMA40 Front Load Washer

1 Answer

Problem washer will not wash or spin


If the drum does not turn by itself then there are two things which could be wrong.
1. the belt which drives the drum is broken or come off.
2. the motors brushes which wear down now need replacing.

REMEMBER TO UNPLUG BEFORE STARTING ANYTHING!

To do the belt...about half an hour...
1. UNPLUG the washer.
2. check you've unplugged.
3. Open the top of the machine - see the sides of the lid about 10 cm from front, remove plastic caps on each torx head, undo torx. (torx set required)
4. Remove concrete block from top - large spanner is required - remember the sequence so you can replace later.
5. Lean over the drum and see the large drive wheel.
If you see a broken belt then remove it and re-order one from hotpoint...see http://www.4hotpoint.co.uk/cgi-bin/product.pl?PID=634224&brand=&model=wma40&part=belt.

6. to replace belt - see motor shaft at bottom of unit. Dangle new belt round shaft of motor and gently pull so it does not come off motor.(This is not easy!)
7. At the same time Ease one side of the new belt back on to drive wheel on the back of the drum.
8. Turn Drive wheel until belt is on.(This is not easy and requires alot of hand strength)
9. Replace concrete block with bolt and spanner in reverse sequence you removed it.
10. replace lid, torx and cover for torx.

To do the brushes - about half an hour...
1. UNPLUG the washer.
2. check you've unplugged.
3. Tip the machine carefully up so you can get to the underside
4. Pull cables off the existing brushes.
5. Remove the brushes with a cross head screwdriver. Each brush as two screws holding in on, but the brushes are keyed into the motor chassis. They are fiddly.

Jul 08, 2008 | Hotpoint WMA40 Front Load Washer

3 Answers

Whirlpool washing machine


Hi, I have the same problem with the same machine! I've tracked it down to a broken belt.

Jan 15, 2008 | Hotpoint WMA40 Front Load Washer

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