Question about HP PSC 2210 All-In-One InkJet Printer

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I keep getting the message to align the cartridges. It prints 2 lines then says it's a paper mismatch

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Make sure that the the paper size set on the paper tray is correct. try to move the paper guides to another size and move it back to the correct size

Posted on Jul 21, 2009

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Will not copy


This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.

Apr 20, 2013 | HP Officejet 7210 All-In-One InkJet...

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

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When I try to line tells me that the paper size mismatch and only takes a copy of the text


Have/had the same problem: Getting "paper size mismatch" on the C4280 status screen, after we got a paper jam. Every time we hit OK and put in paper, Message about "Now printing Alignment page", it feeds through quickly, with nothing printed on the page and reverts back to Paper size mismatch. Finally got rid of the error, not sure how, but now when I try to copy anything, we only get the lower right postion of the document that I'm trying to copy. Printing from the PC seems ok.
Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
The copying problem is caused because the C4280 will not scan correctly until after it does the alignment phase.

Dec 16, 2010 | HP PhotoSmart C4280 Laser Printer

2 Answers

I have plain paper in machine and haved used this paper at least 2 cases (not reams)without problem. The message on the printer states Paper mismatch. Replace transparacy paper with plain paper, Then press...


If you have the install disk, go to the program for your printer and uninstall it. Then restart the computer, it should recognize it again. Re-install the printer and it's program. That usually solves most problems when a gadget goes nuts.
Also keep a can of air around, blow out insides; sometimes there's a photocell with dust on it.

Nov 24, 2008 | Office Equipment & Supplies

1 Answer

Hp psc 2175 all in one printer keeps giving me a paper mismatch message.


Hello tabbeach. The printing cartridge align page message appears if u have any alignment job pending, if it asks to print the alignment page. Follow the steps provided here.
Still if u are facing the same issue, perform a HP Media sense caliberation , which in most cases will resolve the issue
the steps to perform media sense calibration are provided here .
gud luck

Sep 25, 2008 | HP PSC 2175 All-In-One InkJet Printer

5 Answers

CANNOT ALIGN CARTRIDGES


Press and hold the Enter button, and then press Menue.
Also visit
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00657#Bypass_Alignment

Jun 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer not working...


just click on that msg align the page when it will done just put the paper on scanner and scan it it will not ask you again for align.

Dec 28, 2007 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Printer not working...


Press Enter and Menu simultaneously when align message is prompted on the All-in-One.

Dec 25, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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