I have to turn the machine off then turn it back on in order to print
This doesnt always happen.. but many times when i send a job to the printer , i see that there is a print error - it doesnt say what the error is- and when i turn the printer off then turn it back on , the job gets printed at once. i dont even have to send the print job again.
the printer is connected directly to the machine through a USB port.
i looked everywhere for a solution but couldnt find one.
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Many the printers will need more information to perform a printing task. Depending on the task("firmware updates") will provide necessary information to do this. Many times this goes neglected. If you do not get periodic updates for your printer, It is a good idea to browse the manufacturer of the printer. What to do at this point is to print out a self-test page to get current Driver software information. Then go to printer's support website and see if there is an current or "newer" update. Once this is in place it should be tested for it's functionality. If this solves the problem, try this insted of considering the worse. If this does not inspect the operating system of the printer that is sending information to the printer. I have come to understand many drivers for the software that some retailers use usually end up out of business or changed their name. All of these thigs should Always be performed prior to condemning a Hardware issue incorporated in a printer. Hope this helps, Best,Stephen
We had this same issue at one point. Ours turned out to be that the paper spool was not correctly centered. Open the hatch, you will see where the paper is clipped between the feed guides. Open the guides and make sure the paper is pushed all the way back up against the side with the control panel on it. Then clamp back down the guides, recalibrate, and see if that works!
you'll also need to unplug the printer from the power outlet and keep it like that for about 15 minutes. With the spooler empty, this should clear out the memory of the printer and get you back to a fresh start. This happened a lot with HP 1000 lasers, it's the first time I hear another model having the same issue... but the basic problem is the same, the spooler sends a Get Ready command to the printer, then processes the print document and sends it off. If you erase the document before it's sent to print, or the printer doesnt echo with OK to Print, then the spooler sits and waits for the printer to get ready, and the printer for some reason gets stuck with a Get Ready command without responding back. So clearing the spooler and turning off the printer for 15 seconds usually fixes the problem. If you liked this explanation please vote with a Thumb Up. Thanks.
Always check to make sure the printer is advancing one label at a time by itself before printing. If it does then you know the printer has a good read on the label size. Then if it misaligns when printing then you know the problem is in the printer driver because the printer is only going to do what it's told to do.
So best is to turn printer off, power up, press feed to see if one label feeds ok. If the label feed is off at this point then the printer needs to be calibrated which is done by pressing and holding FEED while turning the printer on.
If you are one a Mac, I may be able to help, as this happens to me. Sometimes when I send a print job, the printer shows as offline. HP recommends turning the printer off and then back on, but this did not always correct the problem. Go the the Printer Queue, click on the print job and then click on Pause Printer. Count to 10, then click on Resume. This fixes the problem for me and the printer then prints the job. I am running OS X 10.5.7. This same problem occurred using OSX 10.4.x
This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.
If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.
If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.
The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.
Ya, I had that same problem too; I was printing something that was over printing margins, and then i had the message "supply rec. paper......" on the lcd screen. I ended up fixing the problem by clearing/canceling all the documents i was printing on my computer, and clearing/canceling all the documents saved inside the MEMORY OF THE PRINTER (note the green light with the "memory, in use" which means it's probably still trying to print the document that's too big, so it wont print anything else). (<--- not sure if that was your problem, but it was mine)
Anyways, to clear the memory inside the printer, i pressed the "status monitor" button located to the left of the "B&W start" button, and then i scrolled over to "print status, select job to cancel" and canceled all jobs, and then once i canceled all jobs, the alarm disappeared, and it was fixed XD
I would try changing the driver you are using. There are multiple drivers and it really sounds like that will resolve your problem.
For the drivers go to Xerox.com.
on the tool bar select Support and Drivers.
Then enter your printer number, being phaser enter phaser 7300 in the search .
Select your operating system and there will be PS and PCL drivers.
I am 99.9 percent sure the issue is in the driver.