Question about GE Spacemaker JVM1640SJ Microwave Oven
Express Cook buttons work, surface light works, top row bottons with clock, etc. work. No other buttons work. If I enter in the time that I want to cook my food and hit start, nothing happens. Clear button does not work. I have to unplug the microwave in order to use the Express cook buttons. Do you know which part will need to be replaced? Where can I get the part and what the approx. cost will be?
Thanks for your help!!!
I meant to post that as a solution, not a clarification request, so it came out as one big blob paragraph (Thanks, FiyXa!)
Here it is again, but in readable form:
You have a failing membrane keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
It is part number WB27X10171 and while GE sells it for a whopping $115.50, you can get it for $90.58 here.
You can also find helpful exploded view diagrams via that link.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
If you would like to have us do this repair for you, we do that for $39.95 plus part costs, in this case $90.58 plus $8.95 shipping for a total of $139.48.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Microwave Oven Control Panel Repair Nationwide
Posted on Jul 25, 2009
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Posted on Jan 02, 2017
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