Question about Voyetra Turtle Beach Ear Force X1 Headset

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Computer wont recognize the microphone on the turtle beach x4

Sound works very nicely but the microphone is not recognized.

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  • 63 Answers

Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. support@turtlebeach.com.

Posted on Mar 11, 2010

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It sounds like the plug and the jack are incompatible.

Check to see that both are what's called TRS connections, i.e., Tip/Ring/Sleeve.

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TRS jacks/plugs are also called "stereo jacks".

Charlie

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