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Printer says paper jam but theres no paper in printer....what do i do next? manuel says remove jam and press check button...i did... nothing happens.

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  • 295 Answers

Please mention name of ur printer and model number

Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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Carriage jam message...........comes on no matter what.........reset several times


Solution one: Turn the All-in-One off and on again Turning the product off and then on again might resolve the issue. Step one: Turn the All-in-One off and on again
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Wait 60 seconds.
  3. Press the Power button (c01602202.gif ) to turn on the product
Step two: Print a self-test report
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01461502.gif ). The Setup menu opens.
  3. Press the arrow button to select Tools , and then press OK .
  4. Press the arrow button to select Self-Test Report , and then press OK . The self-test report prints.
  • If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Solution two: Clear any jammed paper Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the rear of the All-in-One Use the following steps to check for and remove jammed paper from the rear of the HP product.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the USB cable from the rear of the product.
  3. Disconnect the power cord from the rear of the product.
  4. Squeeze the tab on the rear access door to release it, and then pull the door outward to remove it from the product Figure 1: Open the rear access door
  5. Gently remove any jammed paper from the rollers inside the product. CAUTION: If the paper tears while removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
  6. Reattach the rear access door. Gently push the door forward until it snaps into place.

Jun 21, 2011 | HP Photosmart C5280 Printer

1 Answer

There is visibly no paper jammed have checked removing the cartridge.yet I get A msg that the paper is jammed


Have you check paper jam from the fuser? You have to open the fuser door which is at the back (on the rear) of the printer, after pulling out the fuser, you'll be able to do that.. Also check the paper carriage (passage after the Tray).
If there's nothing, then, remove the cartridges and shutdown the printer, leave it off for few minutes and then again restart it while pressing the power button and if the error still there, press the "Go" or "Ok" button and see if it helps or not..
Good luck.
Thanks for using FixYa.

Jun 22, 2010 | HP LaserJet 1018 Printer

1 Answer

PAPER JAM. NO PAPER IN MACHINE BUT STILL GET PAPER JAM SIGNAL. OCCURRED IN MIDDLE OF PRINTING PG 2 OF 2 PG JOB. I CAREFULLY REMOVED THE HALF-PRINTED SHEET, PRESSED "OK" AND IMMEDIATELY GOT "PAPER JAM"...


the first step you should do is.
> unplug the power cable from the printer and then plug it back in.
> clean all the rollers which are there.. front rollers, adf rollers.. rollers at the back ..
> if does not work then. perform a reset.
( unplug the power cable from the printer while the printer is on. and after that press and hold the 6 and the # key on the printer. while holding and pressing down these keys plug in the power cable and wait fr 20 secs and then release the buttons.. )
this is a reset..
after this reset it will take few minutes to initialize.

These steps will possibly resolve the issue.. if not i must suggest to to get a new printer..

Oct 20, 2009 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Paper jam in hp deskjet 5900 series. how do i correct?


 Follow these steps to remove a paper jam: 
1. Press the Resume button. 
  If the paper jam does not clear, then go to the next step. 
2. Turn off the printer. 
3. Remove the rear access door. Press the handle to the right, and then pull out the door. 

4. Remove any paper that is inside the printer by pulling it out from the back of the printer. 
  If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 
5. Replace the rear access door securely. 
6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the 
  printer when removing paper from the front. 
7. Turn on the printer, and then press the Resume button. 
8. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications. 




Jan 29, 2009 | Office Equipment & Supplies

1 Answer

Printer


Hello there Hi there you can try.
Following step by step resetting canon Pixma iP90 :
  • Before resetting printer canon iP90, start with printer power off.
  • Press resume button coincide with power button.
  • While pressing power button, release resume button.
  • Press resume button 2 times and then release both button
  • Green LED indicator will blinking and then stopped blinking.
  • When the Power LED lights in green, press resume button 4 times.
  • Press power button and the printer power will off. Otherwise off, depress again power button.
  • And the turn on the printer again, your printer canon iP90 should be response as normal.
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Aug 08, 2008 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Printerndoes not respond


I thought my printer died on me, but it turned out it was a simple paper jam. The whole printer just locked up because of a paper jam! All I had to do was open the top compartment, remove the toner and get rid of the paper jam

Jul 25, 2008 | HP LaserJet 1320n Printer

4 Answers

Printer says it is jammed


unplug printer from wall for 12 secs and plug back in

Jan 15, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Lexmark, photo printer


Try to pass several sheets of plain paper
Then try the thicker photo paper.
If it is giving trouble send it back

Dec 31, 2007 | Lexmark P450 InkJet Photo Printer

1 Answer

Printer will not print


Try Closing and opening the paper output tray then press resume button on the printer while the printer is powered on,check the paper feeder ensure that there is nothing jamming up,if this doesn't work then let a canon technician have a look at it, the problem is minor.Hope you succeed

Nov 27, 2007 | Canon Pixma iP6000D InkJet Photo Printer

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