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I can't get my HP Pavilion to recongnize my OfficeJet All-in-One or Fax to work.

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HI, if not done so already, you will need the correct drivers installed for the CPU to actually recognize this All in one unit. use the link below to be directed to the HP driver base download page. once you click the link below, you will be quickly directed to the driver page. There are two steps on the support page that you will need to follow in order to receive the correct updated driver pack for your unit. On the first step, you will need to select the appropriate task. Select (download software and driver). After you have selected this , move on to the next step. Step 2 consist on inputting the actual product name into the blank(Example--Office jet ALL-IN-ONE). once this is done, just click go and , you will be directed to the download pages. which, will contain all necessary drivers and software that you will need so that your CPU will recognize this printing and faxing unit(all in one).

CLICK HERE TO GET STARTED



***NOTE(If you can verify that you have the appropriate and current driver base and software installed at this time and, the CPU will not recognize the ALL in ONE unit, i recommend inspecting the USB cable for faults. inspect the USB ports on the cpu as well. replace the USB cable if found to be faulty).

Posted on Jul 21, 2009

  • Michael Masters
    Michael Masters Jul 21, 2009

    Be sure to include the product name and number in the step 2 space provided.

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1 Answer

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To send a fax from your hp officejet

Follow these steps to send a fax from your HP OfficeJet.
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To send a fax from your hp officejet

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When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
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  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
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