Question about HP LaserJet 2100 Printer

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LaserJEt 2100 THe printer keeps choking on paper and in the event that it does print, it does a sloppy job leaving a swath of ink to one side of the page.

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  • Anonymous May 11, 2010

    Where is the paper jamming? at the pick up area, or in the middle of the machine (so that you need to remove the cartridge to remove the paper? Please describe a little more.

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  • 217 Answers

Hi, try this.
Feed paper in tray 1.
If this works fine you better replace the roller and separation pad in tray 2.
To test where the swath of ink is comming from try this:
Feed papaer in tray 1.
Send a printjob. As soon as the paper is in the machine open the topcover.
Remove the cartridge and take out the paper carefully.
Check if the swath of ink is all over the side or only there where the paper was in the fuserunit.
If it is all over the side, the cartridge is defective. If its is only there where the paper was in the fuserunit you will have to replace the fuserunit.
Good luck,
Gerrit Jan

Posted on Jul 23, 2009

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Posted on Jan 02, 2017

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Both these issues could be caused by a dirty media sensor. If this is the issue you may be able to improve things by selecting "plain paper" rather than "Automatic".

You can also try cleaning the sensor. The sensor is on the bottom of a black plastic piece mounted to the side of the carriage. Open the printer lid as if you were going to change the cartridges, then gently move the carriage about an inch to the left. There is a small black part mounted toward the bottom rear of the carriage. The sensor is on the underside of this. You could try cleaning the sensor with a damp Q-tip. Be careful not to get in the service station area where there is waste ink. This can be messy, be especially careful not to get ink on the sensor.

If the sensor was the issue normal printing could take several hundred passes of the carriage, with the paper moving just a bit after each swath. There is another possibility for slow printing, where the printhead pauses for 8-15 seconds at the end of each swath. This may be caused by a cartridge issue. In this case try removing the cartridges and cleaning the contact pads as shown here (for a different printer series, but similar....). If the carriage still pauses for 8-15 seconds after each swath then one of the cartrdgies will need to be replaced.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Regards,
Bob Headrick, MS MVP Printing/Imaging

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