Question about Gateway P-7807u Notebook

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9800M GTS gpu instability in gateway p-7805u fx laptop....

I recently purchased the laptop stated above (refurbished)... Here are the specs:

  • Windows Vista Home Premium (SP1, 64-bit)
  • Intel Core 2 Duo Processor P8400 (2.26GHz, 3MB L2, 1066MHz FSB)
  • 17'' WXGA+ Glossy LCD display at 1440x900
  • NVIDIA GeForce 9800M GTS with 1GB GDDR3 memory
  • Intel 5100AGN Wireless
  • 4GB PC3-8500 DDR3 SDRAM (2GB x 2)
  • 320GB Western Digital Scorpio Black hard disk drive (7200RPM)
  • added a toshiba 250 gb at 5400rpm
  • DVD SuperMulti (+/-R double layer) drive with Labelflash
  • 1.3 megapixel webcam, stereo speakers
  • 120W (19V x 6.32A) 100-240V AC Adapter
  • 9-cell 86.6Wh Lithium Ion battery
  • Dimensions (WxDxH): 15.75” x 11.75” x 1.3” – 1.7”
  • Weight: 8lbs 15.6oz, 10lbs 8.8oz with AC adapter

  • I am noticing that every once in a while my computer will temporarily freeze for 2-3 seconds and it has been getting worse. Last time it said the display driver failed and recovered. I am also seeing something similar to horizontal tearing but with lines of noise... (it seems it only happens when something is refreshing on the screen though) It also seems that the gpu temperature increased today... I am not gaming and its really hot on the air output vent currently staying at 70 degrees from the 60 when it turned on... (its properly ventilated). I thought the 9800M GTS was supposed to run at 45 degrees when not under load??? This is my first laptop and ive still got 2 and a half months to return it so let me know what you think is happening... If its a simple fan/heatsink swap I can do that... So far while gaming with games such as GTA IV it hasnt overheated so I really don't know whats up...

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    • Alexander Feht
      Alexander Feht Jul 22, 2009

      it is getting worse... Today I installed the driver from the gateway site instead of the nvidia site and this morning the damn thing froze completely with all sorts of tearing even though it was not even overheating... I had to reset the laptop...

    • Alexander Feht
      Alexander Feht Jul 22, 2009

      by the way your solution pushicate did not help at all... those links are duds... ALL OF THEM

    • Alexander Feht
      Alexander Feht Jul 22, 2009

      well this morning the laptop started up and a few minutes later massive amounts of discoloration and artifacts on the screen happened.... I think I am gonna have to take this guy back to tigerdirect....

    • Alexander Feht
      Alexander Feht Feb 23, 2010

      my problem seemed to just stop. Yours is probably toast as I sent in my first 2 laptops when artifacts appeared. my third one skipped a little bit but stopped after a while. donno if it was a new driver or what but my problem is gone now. If theres anything I can recommend its that the problem seems to happen less often when the laptop is plugged in. and only happens when the comp tries to go into a gpu power save mode. try an alternative driver that doesnt use the onboard chip but instead the actual gpu... battery power will be significantly decrease but at least the laptop will run :P

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    Maybe a little late of a response, however... Ive had the p-7805u for quite a while. I had the same problem which I noticed that was triggered specially by old games rather than demanding games like Crysis. In fact, the computer never gave me a problem on the most demanding gpu applications, but crashed within minutes in games like Warcraft III. The screen showed artifacts, crashed and then recovered giving me the "driver has recovered" message, and ultimately and almost always hard froze after a couple minutes. I was getting really frustraded, even got an rma for warranty service, but didnt send it in because i couldnt survive without a computer at the time being.
    I started monitoring my gpu clocks. Almost all gpu's, being more dramatic in mobiles, lower their clocks when they are idling. I finally noticed that the computer started artifacting and crashing when the clocks lowered for idling and lower energy consumption purposes. Simple solution: download desktop drivers from www.latopvideo2go.com , any in the 19x.xx branch, and use their modified inf so that you can install it in your laptop. In the nvidia control panel go to 3d settings and under global change "Power management mode" to "prefer maximum performance". This doesnt allow the gpu to lower its clocks, solves the problem permanently =). Ive run crash free for months, and battery life is only lowered by maybe 10 minutes, which you can always prevent by changing the setting when you plan to go on battery.

    Posted on Nov 13, 2009

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    I was able to fix the problem by updateding my bios firmware.

    Search for: 9C.17.00_x64

    I think this fixes the problem because, your gpu is monitored and regulated by some micro controllers that rely on the firmware. I think this is why some of the older laptops experience the problem, and the newer ones don't; since the newer once come factory made with firmware 9c.17.00, and he older ones come with 9c.12.00

    Posted on Apr 05, 2010

    • mike2701 Apr 05, 2010

      I was able to fix the problem by updateding my bios firmware.



      Search for: 9C.17.00_x64



      I think this fixes the problem because, your gpu is monitored and
      regulated by some micro controllers that rely on the firmware. I think
      this is why some of the older laptops experience the problem, and the
      newer ones don't; since the newer once come factory made with firmware
      9c.17.00, and he older ones come with 9c.12.00





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    I also have the P-7805u, In both Windows vista and 7 final (64 bit), the screen sometimes started getting glitchy. Sometimes the screen would lag for 3 seconds. And finally, the whole thing would just freeze, needing a hard reboot. My solution is to update to the latest video drivers from nvidia, and also to update the bios to the latest version (July 2009 I think). It has been working for about a day now.

    Posted on Oct 27, 2009

    • z00mflight Dec 12, 2009

      I'm the guy that had it working for a day. The thing started to have that display driver stopped... message constantly again. I used a driver remover from guru3d forums, then installed the drivers from the gateway website. Then I reloaded the bios driver. Then it would only have that message once every 2 days. I checked my GPU temp with furmark, and it reached 105 C, so I opened up the laptop and used IC Diamond 7, now max gpu temp is 72 C. Now the annoying message still comes up once every 2 days, but at least i can play games.

    • z00mflight Dec 20, 2009

      Dox 182.46 FINALLY fixed all the problems. Stable for Week, zero crashes, although there is a stutter sound for 1/10 of a second once or twice when watching online videos. Better than constant freezing and crashing!

      Google it and download the driver.

      Here's the same discussion
      http://forum.notebookreview.com/showthre...




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    The problem is caused by PowerMizer. I have the same problem in my laptop Gateway 7805u, and when I disable the powermizer, the problem is gone. Take a look in a program named PowerMizer Manager (http://somemorebytes.com/wp/index.php/nvpmmanager/). I haven't tried yet, but a read about it and seems works.

    Posted on Apr 26, 2010

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    Had this same problem with windows 7. No driver I installed fixed it. The solution that fixes it no matter what driver you have is to disable nvidia's "powermizer". It's an easy fix - just google disable powermizer. You'll have to redo it if you update your driver, but it only takes a couple minutes. Oh and what powermizer does is down clock your gpu to try and save battery life on your laptop.

    Posted on Mar 31, 2010

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    Like in solution 2, install the dox 182.46 drivers. Google it and download it. These are the only drivers that work 100% for 3 months now. Also check your gpu temperature by downloading furmark

    Posted on Mar 14, 2010

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    I also have the same problem! I sent it in for repair, and received it yesterday. After about 15 minutes of watching a show on abc.com the driver gave out and the computer crashed. Sometimes it crashes with artifacts on the screen (little green w looking lines). I had a horrible experience with customer support and they insist its a windows 7 issue, although I was running fine for a month or two after upgrading.

    It is very dissapointing that even though my system is under warranty, gateway doesn't want to help.
    Has anybody else have any luck with Solution # 2?

    Posted on Feb 23, 2010

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