Question about SanDisk Sansa e250 MP3 Player

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Sansa wont cut on when i press the power button,

Last thing it did before it cut off was acting up, flashing the connecting thing

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  • 34 Answers

That could be for a large number of problems - either internal damage from water or being dropped, a completely dead battery, a batt that wont charge, or the software is caput. The only way you can fix it is to have it repaired or refurbished. Hope you have a warranty.

Posted on Jul 22, 2009

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1 Answer

How do I get My e260 in recovery mode, it wont even come on?


1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. I do not think your model supports the recovery mode but you can try. 1. Press and hold the Power/Menu button for 15 seconds to turn the device completely off. 2. Slide the Hold switch so the orange portion shows. 3. On your PC, double-click My computer 4. On your Sansa player, press and hold the REC button while connecting it to the PC. 5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer. This may not work on your player not sure of the Model cut off.

Jan 16, 2010 | SanDisk Sansa e260 MP3 Player

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Blank Screen, Frozen, restarts FAT Error message


hold switch up for 15 seconds, this will reset the dam thing

Oct 04, 2009 | SanDisk Sansa Fuze MP3 Player

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F..ked up


Try a different USB cable and different USB ports. Lots of times it's the cable.

Try holding the power button "UP" for 15 seconds, wait a few moments, try turning on and off then reconnect to computer. This resets the unit.

Force MSC mode - power button "DOWN" in hold (orange showing), press and hold CENTER button while connecting USB cable (& don't release CENTER button until unit is recognized). You won't be able to transfer DRM-protected content but it might just fix what's ailing you.

Hope this helps.

Jan 06, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa clip 2gb wont charge when i plug into pc. i go into my computer and it wont recognise it. the screen lights up and says connected and acts like its charging ie the battery indicator flashes but after...


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 29, 2008 | SanDisk Sansa Clip MP3 Player

3 Answers

Sansa E250 wont properly turn on


Hey .. I have a solution for this.. download pp5022.mi4 and sansa.fmt from the link
http://rs109.rapidshare.com/files/29178834/Sandisk_Sansa_R_Series_Recovery.exe
unzip these files and connect your sansa to the PC in recovery mode. You will find a 16mb drive opened and add these unzipped files into that drive and disconnect sansa from the PC. It will refresh and recover to the normal state.

By the way, to go to recovery mode press and hold the power button until the player turns off. Then switch it to locked state by switching the button at the top. Then press and hold the record button on the left and press the power button. Do all this after connecting the device to your PC. Good Luck.

Feb 18, 2008 | SanDisk Sansa e250 MP3 Player

6 Answers

My scandisk sansa clip mp3 player is fozen at the refresh database screen


I actually called the 800 sandisk number and the guy was helpful (after some annoying personal questions).
Unplug from your computer
Turn off the device.
Push the button down to be in the "Hold" position
Press down on the "center" button (inside the circle)
While still pressing on the center, plug in the device.
Now you should be able to see the device under "My Computer"
Right click on it and FORMAT --YOU WILL LOSE ANYTHING THAT WAS ON IT! But you will be able to use it again. I was assuming all my stuff was gone, it was just copies from my computer anyway.

This worked for me and now I just have put my music back on it.

Hope this helps everyone else! And don't hook it up to a MAC!! Even just to charge it!


Feb 16, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

SanDisk Sansa E250- Only the blue light comes on? HELP????????????


Try this: Switch your Sansa e250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step) 5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the e250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... or use this Sansa Firmware Updater link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your e250 and 90-99% of the time, it would boot up successfully. I hope this helps.

Apr 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

It wont turn on


Hi. Try this and I hope it helps: Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully.

Apr 17, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Snasa e260 wont load up


Hi. Your Sansa E260 might be encountering some system errors and would need a Firmware re-flash by setting it to its recovery mode. Try this: RECOVERY MODE Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again. I hope this helps. The E260 is a great player.

Apr 10, 2007 | SanDisk Sansa e260 MP3 Player

4 Answers

New SanDisk Sansa m240 MP3 Player


Hey regan have u fixed it yet?? Mine is doing the same thing and it wont turn on at all well write back!! ~sam~

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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