Question about HP w2558hc 25.5" Widescreen LCD Monitor

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My HP webcam worked fine until I took wires loose to move computer.. Now light is on but no picture. I cannot Skype. Help!!

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  • 33 Answers

Make sure all is plugged in their respective places and are firmly seated

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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1 Answer

Why are my pictures suddenly looking grainy on my Cyberlink webcam?


check the cable connections... make sure that the drivers are updated .. and that the firewall is not blocking it..

if this does not help, then call 1-877-805-1027 for expert help.

Sep 27, 2015 | HP Computers & Internet

1 Answer

My built in webcam is not working on Skype or any other messenger. The light doesn't even light up indicating that cam is working. It worked once after the computer has been upgraded from Vista to Windows...


My built in webcam is not working on Skype or any

My built in webcam is not working on Skype or any other messenger. The light doesn't even light up indicating that camMy built in webcam is not working on Skype or any other messenger. The light doesn't even light up indicating that cam is working. It worked once after the computer has been upgraded from Vista to Windows 7 but then after problem was reported from a viewer on skype saying that the image coming from the cam is pixelated the computer was rebooted and cam is not working since. ...

Solve this problem

Jun 24, 2010 | HP G60-230US Notebook

1 Answer

Well I have a msi laptop and the built in web isnt working and I checked if it was on and it says it is. But when I go to skpe or msn nothing happens and the little light beside it doesnt go on? I need...


You will have to set up or configure your webcam software to work with any chat program before you can broadcast.with it.
If it has a built in mic with the webcam -Make it your default mic.
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer



Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Set your webcam mic (if it has one as default)
Vista -

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'



Jun 13, 2010 | Computers & Internet

1 Answer

My HP Pavilion Entertainment webcam issues


First uninstall the drivers and then download the latest bios update for your notebook from hp.com and then restart the computer.... then install the latest updated drivers for webcam from hp.com and check this will surely work.
If not then check for quickplay driver update too.
Another thing open task manager and then go to processes and check wethere you can find the webcam running or not if yes then right click and end the task , also check for the programs that might use webcam like if you have installed yahoo or skype messenger end the program task too.

Apr 10, 2010 | HP Pavilion dv9000z Notebook

1 Answer

Hp Pavilion: Webcam not working


It sounds like some files are corrupted. Have you checked you device manager? Is there any read or yellow alert in it? Feel free to visit digitalsupporttech for getting help.

Aug 25, 2009 | Computers & Internet

2 Answers

HP Deluxe Webcam on SKYPE 4.0-friends can hear but not see me.


hello you've probably given up and binned the cam by now - we nearly did. but solved it last night. It's the annoying photo editing program that opens automatically when your camera opens up that's interfering with Skype. called magic-i or something like that. Remove that from your comp and the camera works fine. good luck!!

Jul 29, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

Using Logitech webcam with Skype-INTERMITTENT sound-camera fine


if you need to get rid of logitech go into device manager devices
make sure cam is compatible with operating system
Set cam up with skype
Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.
hope this solves

Jan 31, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Frozen picture


from what you describe the issue is from the other persons computer.

Aug 31, 2008 | Creative Labs WebCam Live!

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