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The brush bar on my v6 cordless is not working The bar that it goes on is it moving

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Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Jan 09, 2017

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Posted on Jan 02, 2017

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Tip

Cordless Shark Vacuum Brush Bar Stops Working


My cordless Shark Vacuum brush bar would stop working each time after a few minutes of use. I was getting ready to throw the vacuum cleaner away, but decided to pull the bottom cover and check it first. I did the following modification and now it works great!

Just a few notes before attempting this tip: You need to be carefulafter this modification if you see the brush bar stop as this couldmean the bar is really jammed and there is a risk of the brush barmotor burning out. Most of the time disabling any fuse or circuit breaker is a very bad idea and could ruin equipment and even cause a fire. In the case of this tip, only consider the modification if you areready to get rid of the Shark because of the brush bar problem. Another option is to replace the circuit breaker, however consideringthe time and money involved vs. the cost of the vacuum cleaner it mayor may not be worth it to you. I did this modification to my cordlessShark about 4 months ago, and have had no further problems with it. I takes about 15 minutes to do this modification using a screw driver and wire cutters.

1. With the vacuum cleaner off, check the brush bar by manually rotating is with you hand. It should not be jammed or very difficult to turn. If so, remove the brush bar and clean it. Try the vacuum again. If you still have a problem with the brush bar stopping, proceed to next step.
2. Remove bottom cover around brush bar / motor.
3. There are two wires going to the brush bar motor, one wire includes a small circuit breaker.
4. Clip the circuit breaker out of the wire and reconnect the wire straight to the motor.
5. Re-install bottom cover.

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My v6 absolute the heads no longer spin, have checked for blockages and tried another head no luck?


Hi Julie, it's Jack at Dyson.

I've made a quick video for you, showing some simple troubleshooting checks you can try. These should help you resolve this. You can view your video here: https://www.youtube.com/watch?v=vuB_ku6B_wg

As mentioned in the video, testing the floor tool directly on the machine will help determine if the issue is with the wand. If the floor tool still won't work when you attach it to the machine, check the contact pins on the clear bin and on the main body, and remove any fluff or debris. This will make sure power from the main body can reach the motor in the floor tool which powers the rotating brush bar.

I'm confident this will get your V6 machine up and running again. But if you do need any further guidance, it's easy to get in touch. Just contact the Dyson Helpline directly by calling 1-866-693-9766 (US), 1-877-397-6622 (CA), or 0800 298 0298 (UK).

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It could be your brush bar is not working properly if there is debris restricting the endcaps, the brush bar motor could be defective, it could be a switch or wiring problem.

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Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc44

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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Not sure if I understand what you mean, but I'll try... I guess the "button" that you refer to is the clutch knob that's located on the side of the base. It has three positions: manual off, auto off and auto on. In manual off, the brush bar is always off. In the auto position, the brush bar should be off when the machine's handle is upright and automatically turn on when the handle is lowered.
If you've got the knob in the auto position but the brush bar does not rotate when you lower the handle, then there's a problem with the clutch unit and you will almost certainly need professional help. It is possible for the keen amateur to service or replace the clutch unit, but it's quite a job.
If you opt for a professional service, be sure to get a firm quote as it may cost more than the machine is worth to you. The part's not cheap, and there's a fair amount of labour involved.
I hope this helps. If not, please reply with more details and I'll try again.

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The belt just goes from the motor shaft to the brush roll. Do the ends of the brush trun freely, or is one of them froze up, if so replace the brush roll. If it is ok, try to turn the brush roll by hand, maybe the belt got pinched and won't move.

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