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Regarding a case that was opened on an iPhone that I sold.

I accidentally sent to the wrong person; the business that received the package forwarded it to the correct person, but what the buyer received is not what I shipped. I have contacted the company that received & forwarded the package to try to locate the correct package. Meanwhile, I am prepared and willing to refund the buyer's money, but she already closed the case. Can you assist me with a resolution, providing me a few more days to resolve the shipping mixup? Item number 332061593567

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We can't help you with problems like this. We only provide information. You need to contact eBay or whomever you sold it through. If the buyer has closed the case, you have to assume they are happy. They may have THOUGHT they got the wrong item and then decided they did and are happy with the sale.

It may also be that they were trying to scam YOU by saying they got something else and thought better of it. You can report the phone you sold as stolen and have it permanently locked. They may have thought of this.

Posted on Jan 03, 2017

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