The feeder takes several sheets at a time. How do
When ever you face such type of issue, the Scanner will display U-2 error with the Red led blinking and the TWAIN display will be "The multi feed is detected.(Code DS32006)".
To resolve the issue, please follow the steps provided below:
#Check if the documents satisfy paper specification? Please refer to the Operator’s Guide for paper specification, paying
attention to the following points:
• Is there any print within 10mm x 10 mm square in the center of documents on the top?
• Is multi feed error detected by paper length when scanning documents with different length?
• Is there perforation in the center of documents?
#Check ADF and clean pick roller, Pad ASY and around DF sensor with care.
#Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the permitted values, replace Pick roller or Pad ASY. If the error still occurs, confirm that the cable is correctly connected then replace the sensor.
Hope the above information will be helpful.
Please revert if you have further queries.
Thanks & regards,
May 06, 2010 |