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How do I register for a refund or replacement unit on a Kenmore Dehumidifier, as advised by Sears Canada?

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Posted on Jan 04, 2017

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I have Kenmore dehumidifier 580.54701 70. Connected to external drain. Showing 01 code in humidity setting screen. Will not run. Approximately one year old.


Your model Kenmore Dehumidifier, I believe was was made my Haier, for Sears under the Kenmore name. In which case "01" indicates a circuit failure shutdown and needs to be repaired by an authorized Sears service technician. As it may still be in warranty.

Hope this helped you and thanks for choosing FixYa.

Aug 06, 2011 | Kenmore 54701 Dehumidifier

1 Answer

Have a kenmore dehumidifier 42-54501 - I bought it w/o instruction book. Can you tell me where to get instruction book??? Thank You


Since it's a Kenmore ( a Sears house brand) that was made by Whirlpool. You can download the Owner's Manual at Sears Parts Direct or Sears Parts Central.

Hope this helped you, Joe.

Jun 05, 2011 | Kenmore 54501 Dehumidifier

1 Answer

The only way to turn the unit on and off is to unplug it or plug it in. Nothing on the control panel works, including the on and off button.


The control panel on the unit has failed and needs to be replaced. Since it's a Whirlpool dehumidifier with the Kenmore name on it. You can get the replacement part online from Sears Parts Direct. Make sure you have the correct model number when searching for the part on their website.

Hope this helped you.

Jun 04, 2011 | Kenmore 54501 Dehumidifier

1 Answer

My dehumidifier is not working. The control panel lights-up, but its stuck on 70% humidity and won't adjust down. I took it apart and noticed burnt marks next to the circuit that controls the humidity....


I'd say you're right on target. In which case, although the unit was manufactured my Whirlpool for Sears under their house brand, Kenmore. You can find the part(s) online at Sears Parts Central
http://www.searspartsdirect.com/partsdirect/index.action . If you can do the replacement yourself, you'll really save $$ on labor.

Hope this helped you. Please let me know. Thanks.

May 30, 2011 | Kenmore 54701 Dehumidifier

1 Answer

I have a Kenmore 54701 dehumidfier, less than 2 year old. the power is on, a fan seems to be running, I no longer hear a compressor turn and, and no water is collected?


The sealed system of the Kenmore 54701 dehumidifier is warranted (Parts & Labor) by Sears for five (5) years. Since the fan in your unit runs but the compressor doesn't, I suggest that you return it to Sears and request (demand) a new replacement unit under their warranty. I say "demand" because Sears will undoubtedly tell you that the problem is due to some "other" component which is not covered, and will charge you mega-bucks to repair it. Been there - - done that.

FYI, read the (very low) customer reviews of these units on Sears website and you'll see you're not alone in your experience with Sears' inferior quality units.

Above all, do NOT pay to have it repaired. That money is better spent on the purchase of a far more reliable brand of dehumidifier - - (which will most likely cost less that what you paid for the Sears unit).

Mar 09, 2009 | Kenmore 54701 Dehumidifier

2 Answers

Power OFF button doesn't work; unit keeps running, overflows, and doesn't stop


I have the same problem! The "pcb" referred to in the previous reply is undoubtedly what Sears refers to as the "COVER ASSEMBLY, DISPLAY", part number 3551A20109B. It is possible, but highly unlikely, that the defective part is the ESCUTCHEON, p/n 3831A20079D. Sears lists the cost of the COVER ASSEMBLY, DISPLAY as $17.25 plus, undoubtedly shipping and tax. The part seems to be available only from the Sear Web Site under "PArts Direct". This dehumidifier is a piece of garbage. I previously had to replace the SENSOR ASSEMBLY, p/n 6877A30013L. This item turns off the unit when the water tank is full. This dehumidifier has my room flooded - twice - when the unit failed to turn off and overflowed.

While under waranty Sears/Kenmore attempted to repair the unit five times. They never succeeded and when the warranty ran out they would not repair the unit unless I paid for it. Thats when I started doing my own repairs!

Oct 01, 2008 | Kenmore 54701 Dehumidifier

1 Answer

Kenmore Dehumidifier


if the compressor is running it sounds like a refrigerant problem or dead compressor in both cases its not cost efective to repair dan

Jul 05, 2008 | Haier HDN655E Dehumidifier

2 Answers

Kenmore dehumidifier model 5230


the unit has a sealed system leak and needs pro repair call sears or a&e at 800-905-9505 for service

Apr 28, 2008 | Kenmore 5230 Dehumidifier

1 Answer

Kenmore model # 25800-25801 Error code E1?


unit has a sealed system leak call sears for tech support 1-800-905-9505 it is under warranty

Apr 15, 2008 | Kenmore 53701 Dehumidifier

2 Answers

Dehumidifier Kenmore 580.54501


hose connector is Sears part # 5214A20027A

dehumidifer is Model # 58054501300 or 58054501400

use these numbers on searspartsdirect.com

Jun 11, 2007 | Kenmore 54501 Dehumidifier

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