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I have a norstar 7324 phone and one of the mailboxes has been locked out, I have followed the instructions on the admin phone and still won't unlock

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: NorStar T7316E Corded Phone Problem - mailbox locked

You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Posted on Dec 24, 2007

ynotphone
  • 192 Answers

SOURCE: mailbox locked how to unlock it

First you will have to find out the extension number that is giving you issues.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".

Posted on Apr 27, 2009

  • 6 Answers

SOURCE: one of my co-workers mailbox is locked.

Delete the mailbox, once deleted, add the mailbox again.

Posted on Jul 01, 2009

consultel1
  • 860 Answers

SOURCE: my mailbox was locked, it said contact admin.

Sounds like the password was changed somehow.
to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

Posted on Feb 24, 2010

  • 1 Answer

SOURCE: Dont know password - Mail Box Locked Norstar

Try below
You will need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Posted on May 07, 2010

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1 Answer

T7208 mailbox locked


Call your office admin or local tech/vendor for assistance, they will get you a cheat sheet for voice mail admin.
Or look for Norstar Setup and Operation Guide.

Nov 20, 2012 | NorStar T7316E Corded Phone

2 Answers

How do I unlock a mailbox?


Reseting the password will unlock the mailbox.To reset your voice mail password, press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Jul 13, 2010 | NorStar M7310 Corded Phone

1 Answer

Dont know password - Mail Box Locked Norstar T7316? Tried previous descriptions - still says Mailbox Locked contact admin


Try below
You will need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

May 04, 2010 | NorStar T7316E Corded Phone

1 Answer

We have Nortel T7316. I have been locked out of the voicemail admin. I have tried all passwords I can think of but cannot get in. Please help


How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002, depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).

Good Luck.

Aug 26, 2009 | NorStar T7316E Corded Phone

1 Answer

I locked myself out of my voicemail for Norstar M7310!


Feature 983 is system admin

1. Log into system administration
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000′, the system will ask the user to change

Aug 06, 2009 | NorStar M7310 Corded Phone

1 Answer

Mailbox locked - Contact Administrator


You need to log in as the admin and reset the password in mailboxes.

Jun 24, 2009 | NorStar T7208 Corded Phone

1 Answer

Locked out of Norstar Voicemail Admin


Sounds like the admin password has been changed. You will have to go thru the vm admin password process to default it.

Dan

Jun 19, 2009 | NorStar M7310 Corded Phone

4 Answers

One of my co-workers mailbox is locked.


Delete the mailbox, once deleted, add the mailbox again.

May 26, 2009 | NorStar M7324 Telephone

1 Answer

When attempting to retrieve messages it indicates the mailbox is locked.


Which mailbox? Just a users or the system admins mailbox?

If a users, you can go into system admin and modify the mailbox, one of the options is to default the password.

Dec 20, 2008 | NorStar Meridian M7310 Phone

1 Answer

NorStar T7316E Corded Phone Problem - mailbox locked


You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Dec 19, 2007 | NorStar T7316E Corded Phone

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