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Open Question account is locked, how do I contact the system administrator?? Thank you

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Please go through the below link it will guide you the cause of this problem and solution.

Note:It doesn't asks you to contact administrator it is error message.If this error message occurs follow these remedies.

post a comment for further assistance.
Thank you for using fixya have a nice day:-)

Posted on Sep 27, 2010

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YES dear your user account has been locked . if you are connect by domain so tell to IT person if you''re not so open by administrator user and and follow some step .
Right click on my computer ==> Manage > user and groups >find you user>duble click > uncheck from lock user.

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That happens when you are running a user account that is not the administrator account. In many ways this is smart because trojans and viruses have the same trouble installing. In schools or office buildings where they want to control who installs what on the computers it makes less problems for an administrator to fix. In your case switch users and log into your administrator account in control panel see if you can give your usual user account administrator privileges, shut down administrator account and log into your usual account and see if it now has administrator privileges in the control panel/user accounts. If not then install software while logged in the administrator account but install for all users from now on. Or you can only use the administrator account and set it up the way you like it (like your regular user account)

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In Windows NT/2000/XP/Vista, an administrator account is an account that is permitted to install software and upgrades, change file permissions, and create new users. Basically the account that can have access to the whole computer.. If you forgot the password you could always contact your computers original builder..... thank you for using fixya

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If your account does't have administrative previlages you can't change time and data.
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I have an eMac computer that is from a teacher's class. how can i change the platform to just one operator, me. It has a teacher and student way of starting up-thank you, Gary

You'll need to know the password to an administrator account. The teacher account is probably the administrator. Alternatively, you'll need the system disc(s).

Once you've started it up with an administrator account, click the Apple menu in the upper-left corner. Click "System Preferences". Then click "Accounts".

By the way, what version of Mac OS X do you have? It's probably either 10.3 or 10.4 (If it has 10.2 or lower, you really need to buy a Mac OS X 10.4 "Tiger" retail DVD and upgrade the operating system. In fact, I wouldn't use anything before 10.4.)

1. Anyway, click on System Preferences (showing "Accounts") again.
2. You'll need to click the lock near the bottom of the window and type in the administrator password again.
3. Look for the + and click it. This should allow you to make a new account. There should be an option to make it an administrator. Make sure you do so. Give it a password you can remember that has letters and numbers in it.
4. Log out (from the Apple menu).
5. Log in using the new account.
6. Click the Apple menu>System Preferences>Accounts again.
7. Click the lock again and type in your password.
8. Now click on the accounts you don't want. Then click the - (next to the +) and delete them.
9. You should be all set. There's an option to require a password when you turn on your computer or restart it. Or you can have it start up with no password.

Good luck and please let us know how it works for you. If it solves your problem, please rate me. If not, please post again and we'll help you through it.


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If your computer is a part of a business network, you should contact the network administrator so he/she would setup or reconfigure your user account correctly.

If it's a home computer, you'll have to log on as Administrator to unlock your account. To do so:
  1. Click Start -> Log off (user name).
  2. Press Ctrl+Alt+Delete twice.
  3. Type Administrator in the user name and fill in the Administrator account's password. Leave blank if there isn't any.
  4. Once logged in, Click Start -> Run...
  5. Type in: LUSRMGR.MSC and click OK.
  6. Double-click on Users folder.
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  8. Uncheck "Account is disabled" and click OK.
  9. Close "Local Users and Groups" window.
  10. Click Start -> Log off Administrator.
  11. Login to your user account!
Note: If you don't have access to the Administrator account (because you don't have the password), please do tell and I'll give you the instructions on how to reset it.


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