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My dyson is not charging. When I plug it in the red light comes on flashing and then turns off.

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Defective battery, charger, or both

Posted on Jan 03, 2017

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Posted on Jan 02, 2017

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I just got a dyson v6 stick and when I plug it in to charge thr red light blinks then goes off. a blue light does not come on.


The battery is either faulty or exhausted. See the instruction manual. Telephone the number and it will be repaired under the warranty, for free.

Apr 26, 2017 | Dyson Vacuums

1 Answer

My Dyson v6 animal vacuum won't charge


Hello. I have the same problem as Shelly. My Dyson will not charge. When removed form the charger the LED light flashes a few times and then stops. The motor does not run at all. When the machine is returned to the charger the same thing happens. LED light flashes , then stops! The power supply from the mains plug is live. Any ideas please? From Eleanor O'Neill.

Oct 04, 2016 | Dyson V6 Animal Bagless Cordless Stick Vac

1 Answer

When I plug it in to charge the blue charging light comes on for 2 or 3 minutes then goes out and charging stops. Have I blown the charger by constantly leaving it plugged in? Please help!


Hi Alvina, it's Jack at Dyson.

DC59 will display a blue indicator light at the base of the hand grip while the machine is taking in power. The light will go out when the machine is fully charged. DC59 will take 3.5 hours to charge fully when the charge is completely depleted, but it will take less time than this if there is still some charge remaining on the battery after use.

Please note, the machine's intelligent control software is designed to ensure the battery only takes in enough power to recharge, and to keep itself topped up. It's safe to leave the machine connected to the charger at all times when not in use - the machine is designed to be stored in this way, so it's always ready to go when you need it.

From the information you've provided, I'm not clear on whether or not you're finding your DC59 works as normal once the blue charging light goes out, or whether it's not working at all. To make sure everything is correct, please get in touch with our experts directly. We'll be happy to talk you through some simple diagnostic checks when you have your machine easily to hand.

You can reach the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.

Feb 27, 2016 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works


Hi Peter,

I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Nov 01, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Hello, what is the significance of the lights when charging? The red and the two green lights are flashing when charging. After the time charge (1 night), the Dyson DC 16 does not function, the battery...


yes the reason the green and red light were flashing the way they are is because its a warning to you that the battery is either no longer good or there is problems with your wireing. Also those vaccumes were designed to not charge when there to cold or to hot as a saftey issue.

Aug 06, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Battery charge light flashes red and vacuum won't operate


To maximise battery life and safety while charging, these Dyson vacuum cleaners will refuse to charge if the temperature is too hot or too cold. Bring the vacuum cleaner in to the house and let it come to room temperature, and then it should charge again.

(P.S. if that wasn't it, check that the filter is properly seated in its housing.)

Jan 26, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Red light flashing constantly on dc16 when on charge, used to just stay permantly red without flashing until it went green when charged up.


I had a similar problem when I bought an after market 2Ah battery. Would stay solid red for a few seconds then flash red. I believe my problem was that the battery had gone into "sleep mode" I.e. it was discharged to the point that it "sleeps" in order to protect itself. So......I simply attached a domestic DC multi adapter to the terminals on the battery that are marked + and - (the 2 outside terminals on a DC16 Dyson battery). Switched on the DC adapter for around 10mins and this was enough to "wake" the battery. It now charges as normal attached to the DC16 in the Dyson charge mount.

For a pretty in depth article on lithium battery sleep have a look at this:
http://batteryuniversity.com/learn/article/low_voltage_cut_off

Oct 29, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

When I push the power button on my dc16 animal nothing turns on but a little red light by the red switch.


Hey Josh. According to the manual I found at this URL:
http://media.dyson.com/downloads/us/floorcare/manuals/dc16_opmanual_usa.pdf
the red light that comes on when you try to use the unit indicates that the battery is fully discharged. When you plug the unit in to charge it, the same red light should be blinking to indicate the battery is in the process of charging.
Take a look at this and let me know if you are still having issues with the unit running, as there might be a problem with the wiring from the battery to the motor.
Paul

Sep 18, 2010 | Dyson DC16 Animal Bagless Handheld...

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