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Computer says the door open

Where the door of this printer?

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  • kakima Jan 04, 2017

    Hi Pesta Siahaan, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    What make and model is "this printer"?

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1 Answer

HP PhotoSmart computer indicates "open door"


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Delete all documents.
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Service 5100


this problem caused by your cartridge cariage has problem to move

follow this step to fix
open printer door, the cartridge will move to the left
then close again
look at computer is the error still displayed
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open printer door again, and gently move the cartridge cariage to the right, then move to the left again
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Please rate this answer!!
Cheers
Bob

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Printer says door open


aah simple solution to that modiboni. you need to check if the printer door is still open but youv already tried that im sureoption 2 im not to sure on your printer but when you open the door chek to see o protruding plastic that will activate a switch to say the door is closed if you see that the plastic is broken use a small item to push down the sensor and it hopefully should read that the printer door is closed.

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Hi,

I have that exact problem at work. There is a bump on the right side of the lid...and when you close the lid it presses on a lever. Check and see that the bump actually pushes that lever downwards. That's how the printer determines that it's closed.

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