I need a part for my Milex Rocket Blender, is there an agent in Durban?

From Kitchen Aid they only come on a new motor. I am a Kitchen Aid service agent and I remove them from burnt out motors and keep them. Look for a service agent near you and see if they can help you out. I have no idea where you are, I'm in New Zealand.

Maybe you can find it on Amazon.com try that.

Hi,
One Philips' site for your blender it says Parts and Accessories and you can click the link to ask them directly.

http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=HR2094/00&hlt=Link_FAQs&mid=Link_FAQs&scy=NZ&slg=ENG

http://www.meijer.com/assets/product_files/pdf/Bella_12-Piece_Rocket_Blender_Manual.pdf

Turn the cog in the base a little. Sometimes it gets misaligned.

I had this exact same problem and was scratching my head why would that happen all of a sudden. After taking it completely apart (which I didn't need to), I realized in the end that the cup rim was stuck at the bottom of the blender base. It looked like a part of the base what got me confused the first place. The base of the blender is flat with no ridges around; check if this is the same problem with yours.

If you're in the US, call Bella Cucina at 866/832-4843.

Bella 13330 Rocket Blender noy working

The low profile blade is a grinding blade for nuts, coffee beans, spices, etc.

Hi! I just had the same problem and actually called the service number that came with the rocket blender. The lady on the phone said that the plastic cup must have expanded (from heat), and to stick it in the refrigerator for 24 hours until the plastic shrinks back down to normal. After the 24 hours the cup should be able to come off. Kind of makes sense, but I hope it works!