Question about Lexmark Pinnacle Pro 901 All-In-One Inkjet Printer
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Posted on Jan 02, 2017
Write to Lexmark - you won't get any joy, but their reply might be interesting. I suspect that Lexmark builds a chip into their cartridges preventing it being refilled. When replying to me they did not admit this, but did not deny it, simply stating that their cartridges were designed for single use only. When I said that, apart from the cost, I wanted to minimise my impact on the environment by refilling cartridges, they pointed out their proud association with Planet Ark. I suspect that Planet Ark is happy to be an apologist for corporate vandals, and I seriously question their 'green' credentials. Order your next cartridges from Europe where the printer companies are not allowed to chip their products.
Posted on Sep 02, 2007
SOURCE: Lexmark X1185 won't Print Color
On your printer, there is a clean print head adjustment,it is in your menus on the printer itself, It should also be on your print driver in properties. I would try running that up to 5 times before proceding to anything else.
Check and be sure the cartridge expiration date is not exceded. The liquid ink cartridges have an expiration dates. Even though the cartridge is new, Do not rule out a bad or for some reason dryed out cartridge or blocked port at the bottom. If it is indeed brand new and you have the receipt, I honetsly would suspect the cartridge itself.
Ok now, we tried the print head cleaning, and a second cartridge.
Next, I would remove the cartridge, turn the printer off and lightly, very lightly dampn a dusfree cloth with some alcohol, and where the cartridge is located, clean those contacts. reinsert the cartridge and see what happens.
Lastly, you can unplug the printer, remove the cartridges, and place a paper towel under the area where the cardtidge latches in, and dribble in a soapy cleaner, like fantastic, because those inks will dry out in the ports and not allow the ink to flow properly, If you do that, wipe all the excess cleaner up and leave the printer off for an hour or two to allow any remaining liquid to evaporate. Don't use a lot, but trickle it in until you see the ink start to wash out and all the ink is removed.
Take your time, and go from easiest to more difficult. I think that is the process I presented.
Posted on Feb 22, 2008
“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.
Posted on Apr 12, 2009
You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.
Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.
Posted on Nov 02, 2012
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Lexmark recognizes that some of our inkjet all-in-one customers
may be experiencing issues with their print quality. We take our customer user
experience very seriously, and we strive to ensure that each time a customer
prints using a Lexmark device the page is crisp, clear and up to the highest
However, if your device is displaying a 'printhead error' on the
hardware and/or you are suddenly experiencing a print quality issue, please
contact the Lexmark Technical Support Center at 1-800-539-6275 or point your
browser to http://bit.ly/lFKDzs for
online technical assistance.
Lexmark agents are prepared and able to help diagnose and
resolve your issue. This may involve updating your printer firmware and/or
replacing the printhead for your printer, at no charge to you, our
customer. Installation is quick and easy for any customer to
Your satisfaction with your Lexmark devices is our primary concern, and we are confident and committed to quickly correcting these issues.
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