Question about HP Photosmart C6180 All-In-One InkJet Printer

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6180 will not print black text

I have the 6180 and can not get the black text to print. I have done numerous "clean heads" and also the "intermediate cleaning" done it in just black, etc. Still will not print black text. I have also uninstalled and reinstalled software. HELP

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  • HP Master
  • 365 Answers

Are you using genuine or knock off inks?
Take out the blabk cartridge and knock in onto your hand while using a paper towel to absorb ink.
If ink comes out you have a communuication problen with the printer ink carriage or a defective cartridge.

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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Been ther and done all of the stuff Have pulled the ****** apart... wont go into detalis try copy black only sheet of text 12x20 times then run head clean I was getting white sheets output if no black run 25x3 times black only on copy then do head clean For me Voila! BLACK Inkypete

Jan 10, 2009 | HP Photosmart C6180 All-In-One InkJet...

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H/P C6180 black not printing


Had the same problem for weeks. Had to go thru all three levels of print head cleaning in the HP Toolbox menu to get black to work again. The head cleaning option on the printer itself was insufficient. Unless you've already gone thru all three cleaning levels this may be worth a try.

I walked thru the steps via the HP website FAQs for the 6180. Basically: Open the HP Solution Center, select Settings->Print Settings->Printer Toolbox, then click Clean the Printheads. After the first cleaning you'll be asked if the test page printed OK (mine didn't), click the Intermediate Cleaning box. You'll be asked again if the test page printed OK (mine did, but an independent MSWord print test was still streaky), click the clean again (sorry, don't remember what this one was called) for the third and deepest clean.

This last one worked for me, now it's back to normal printing. From what the HP website says I'm guessing that my black print head was dried up. That's a reasonable explanation for my situation, we had let the black sit dormant for a couple of weeks after the black cartridge ran out before we tried to install a replacement.

Hope this helps, sure was frustrating for me. Good luck.

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1 Answer

Black text d not print


If the printer has been left for some weeks with an empty black cartridge then I suspect the print head is clogged.
To clean the print head, firstly remove it.
Remove each cartridge quickly and turn it upside down so ink does not drip out.
Flush warm water with a drop of detergent through the metal meshes at the bottom front inside of the print head unit. Continue untill the water coming out of the bottom of the print head is clear.
Then flush through with clean warm water for about 30secs.
Shake as much water as possible out of the unit.
Replace the cartridges quickly to avoid ink dripping out.
Undertake a nossle (head) clean on the printer until printing correctly.

Hope this helps.

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Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements.
Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.

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I have the same promblem, after changing th print head.
It priints black if I change the paper to photo paper.

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