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If it is a cable box and you are connecting via coaxial cable using the rf converter in the box it is usually channel 3-4 but it can often be switched. If it is a satellite box it may use a high channel number like 73. Keep in mind that there is a traditional tuner and a digital tuner in your tv set so you made need to connect the cable and then do a channel setup for it to sense the active channel.
The image quality is best when the cable box is connected in this order from poorest to best; coaxial cable, rca cables (red,white,yellow), s-video (on older televisions), component video and optical audio using the three yellow, blue, green cables for video and a white or red for audio or optical input, DVI, or the best, HDMI with support for 1080p and audio. On your TV you should use an HDMI cable and simply change the Input or source button to that. The HDMI cable integrates video and sound and it will transmit a dolby surround signal to your TV just as a separate optical connection will.
This is how AUDIO works in HDMI setup, you can select the source to send the digital audio along with the digital video through HDMI, the receiving end HDMI sound setup must be set to receive the digital audio through HDMI. Otherwise the audio may be sent and received through analog audio ports (Red (Right channel) and White (Left channel) RCA jacks) in stead. Most of the new TV and DVD player use auto detection.
So please check the HDMI audio setup to see how the audio signals are set to be processed.
I really need to know the model number of your Insignia TV and which connections you are using between the Dish box and the TV to give you the correct answer. If you are connecting both cable and satellite, I believe it should be set-up as follows:
1. Connect cable feed to TV
2. Run auto channel scan on "cable" setting
3. Connect Dish box to TV and then try changing the "input" selection.
With the Dish box switched on to a channel number you know, try pressing the "INPUT" or "SOURCE" button on your Insignia TV remote repeatedly until you find the satellite feed. Once you have done so, you should be able to change satellite channels using the Dish remote.
If you need further assistance, please post back with the model number of your TV and details of the connections you are using on the back of the TV.
I`m going to help you with your setup but first;
Which connection are you using from the sat receiver to the tv?
Coax / standard rg6 cable?
Did you try to manually add(in the menu/tuner setup/find channel/add) the channel you need ?
If you are connected to a high definition cable box or satellite tv box you would not need to turn to channel 3 on your television. The television would need to be in the right input either component or hdmi. If someone connected the tv to the cable box or satellite tv box with a coax cable like an antenna cable then the tv channels will be available on channel 3 as well but they will not display in high definition. You change channels with the cable box/satellite tv box remote control. If the above is not correct and you are only connected to an antenna cable and not to a cable box or satellite tv box you will need to complete a channel search from the tv menu. It sounds like you are using a cable box/satellite tv box and that the tv is on the wrong input. If the cable box/satellite tv box is not working (i.e. just a black screen) on your television than that is a different matter entirely.
You can not change channels on Satellite with your TV tuner card. The satellite box decodes the sat signal (it is sent encrypted) you can run S-Video/RCA/HDMI depending on the video card input, but you will be required to change the channel on the Dish box. The TV card can only change channels on broadcast (over the air) channels, you can attach an antenna and it will use the NTSC tuner to change analog channels (if they are still available) and the ATSC tuner to change digital/HD broadcast channels. This card (from your description can ONLY deal with broadcast TV, You will need a TV card with a QAM tuner for unscrambled digital cable. There is no solution for directly interfacing with Satellite on a PC or Mac (DirectTV or Dish) the signal from the satellite is encrypted and requires (at least for DirectTV, a fairly complicated decryption setup to function, this is handled by the tuner box/card combination. Sorry your setup will not support changing the channel on the PC, you may be able to find some kind of software that can utilize an IR transmitter to change the channels on your satellite box, similar to the way a Tivo or other DVR can talk to cable boxes, but that is the best you will be able to do as far as channel changing.
OK. This should be simple. If you are using a TV with a built in digital tuner like all the HDMI ( High Defintition Media Interface) flatscreens then you probably need to go through your set up menu on your Digital TV and select Initial Setup / Channel Input / Cable / Satellite if coming directly from a dish on 75 Ohm Coax / or Cable if coming directly from the outside 75 Ohm coax with analog signal. ( When I say DIRECTLY, I mean you are not going through any boxes and changing or passing the signal). All satellite direct connects are digital and all satellite converter boxes have multiple out puts these days. There is an HDMI output for high def and low def analogl to digital (A/D) signals coverted within the TV, sometimes there is a DVI or even a USB out put connector...and there is a 75 Ohm coaxial RF cable connection for all the old schoolers who do not have a widescreen digital TV. RF means Radio Frequency and uses Radio Frequency Channels 3 and 4 at the bottom of the RF band around 56 MHz to which any TV with an Analog Tuner can use. In the old days this is what was used for the connection to the TV from the cable boxes because our TVs did not have the capability of decoding analog pay channel signals, hence the little black boxes sold and used ONLY by cable thieves and not any of us here on fixya. For starters, let's make sure you are using your high def, dvi. or some format of digital It sounds like your TV is set up to search and code digital signals but is looking for the wrong carrier frequencies, meaning it is either looking for decoded digital satellite box signals, digital broadcast ( New Digital TV received via an Antenna). Once your TV scans for channels in the cable mode they will be memorized and available on your channel up / down keys and Favorites. (FYI t will scan for both digital and analog channels on antenna mode). Repost if you have troubles or refer to your users manual.