Question about Sewing Machines
Posted by Anonymous on
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Posted on Jan 02, 2017
The direct number to Euro-Pro's sewing machine phone reps is 1-800-361-4639. I've read of other people calling and Euro-Pro sends the parts they need (no charge).
Posted on Mar 26, 2009
There is no solution for that problem. My machine was doing the same thing, I returned it for "repair". Got it back 2 wks later and had the same problem. Just the other day, the machine did that, and then something "popped" and now the upper thread won't catch the bobbin thread. I called Customer Service and was told that if I want my machine repaired, I have to send them a check with the machine for $81! Your best bet...get rid of the Intelli-Sew and buy something that doesn't break every month or so!
Posted on Mar 19, 2010
SOURCE: won't catch bobbin thread
In order to see whether or not my euro-pro 9110 had a timing issue, the service rep had me change out the needle (making sure I was using anything but a Singer brand needle--they do not work in these machines). I re-threaded the needle, took out the bobbin casing and the plastic ring encasing the bobbin, then lowered the needle to see if the hook on the metal ring holding the bobbin actually catches the thread on its own. If it doesn't catch, it's a timing issue and needs repair. They can walk you through this process of troubleshooting and set up repair if need. Call Eruo-Pro's customer service center for sewing machine service and repair at 800-798-7395
Posted on Jul 01, 2010
SOURCE: I have a EURO -PRO
have you tried adjusting the top tension first?
if you have a drop in bobbin then it has to be adjusted at a sewing shop
the bobbin case you take out of the machine you can, using a small screw driver,,here's how
lower bobbin tension--
to test the bobbin tension,
remove the bobbin case & bobbin,,
hold it by suspending it by the thread,,
**** it once or twice,,
if the tension is correct, the thread will unwind by about an inch or two
if the tension is too tight, it does not unwind at all
if the tension is too loose, it will drop too much
to adjust turn small screw on the side of the bobbin
to the left is tighten
to the right is loosen
Posted on Sep 21, 2011
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