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It won't charge or turn on I need serial number please help me

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  • David Ellis Rhea Jan 02, 2017

    Hi Wanda Collins, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? what are you having a problem with?

  • Wanda Collins
    Wanda Collins Jan 02, 2017

    its model number is ST1009x

  • Wanda Collins
    Wanda Collins Jan 02, 2017

    it won't charge or come on and I can't take back to store that is walmart without serial number

  • Ron Baird Jan 02, 2017

    Either the power suppy (probably) or a dead battery

  • Wanda Collins
    Wanda Collins Jan 03, 2017

    but the charger doesn't work to charge it won't its a tablet with a keyboard you can look it up on the computer it is the Model ST1009x

  • Ron Baird Jan 03, 2017

    See if you can get a loan of a charger.

  • Wanda Collins
    Wanda Collins Jan 03, 2017

    ty but I think it is burned up.

  • Ron Baird Jan 04, 2017

    Usually the power supply or the battery goes but with a dead battery it should work with the power supply plugged in.



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Serial number should be a sticker underneath. looks like the battery is dead.

Posted on Jan 02, 2017

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