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make sure that all cartridges are in correctly. Remove them and try too close the door again. On top where the transfer belt latches there is a lever which sometimes stays wrong way, needs to be reset. Look up toner locks on line, check they are all ok. If they are broken, it is a fairly complex procedure to replace them
Hello If you open the side cover on the right side of the machine then you will be able to open the front cover.The toner cartridge wil have a green lever if it is not broken off.lift the green lever gently.pull the lever to your side.(Out of the machine to the front). the toner botle is inside this cartridge.Now you wil be able to take it out.Make sure the top of the cartridge come out with the botle.If not it wil stil be in the cartridge. replace the toner botle in the cartridge and push it back in to the machine and push down the green lever,close the front door and the the side door.your machine should load toner to the pcu now.Good luck
This is usually one of 2 things. The first thing to check is to make sure that the waste toner box on the toner cartridge is not overflowing. Just open the door to the toner and pull the toner cartridge out a few inches. The Black box on the front of the cartridge is the waste toner. There should not be toner piled up there and if you slide the little "door" open on the box you should not see toner all the way to the top. If this is ok then close this back up and open the right side door. Check the 2 silver screws that hold the fuser unit in. The fuser is the part that gets hot and is located near the top of the area now open. It has a little gate you can open with a row of "teeth" on it. Once you have located the fuser just look on either side. You should be able to see a screw on each side. Vibration can cause the screws to loosen and cause the noise. Especially the one to the rear side. If these are tight then you have significant wear going on with the fuser drive and will need to call a service technician to check it out. Maybe you can reply with how many copies you have run on your machine. This will give me an idea if fuser drive wear would be an issue. You can get the copy count by holding down the "C" key for 4 or 5 seconds. You will then get flashing numbers. Just write them down in order. So if you were to see for example these numbers flash: 12....06....63 then this would indicate 120,663 copies.
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Open the front door, latch is in the middle on top front, swing the door down. The toner cartridge sits inside the drum unit, you must take the all drum unit out before taking the toner cartridge out. You can see the toner cartridge sitting right inside the printer (after opening the door), lift up the "basket" that the toner cartridge is sitting in and after you lift pull it out, and lay it on a table, make sure not to expose it to the sun. Unlatch the toner cartridge by pushing on the tab on both side of the toner cartridge and lift the toner cartridge out of the drum unit ("basket").
I just changed my black toner this past week, and finally figured out why the cartridges get stuck like this.
First, you must eject the toner cartridge on the front-panel menu: Menu->Replace Toner->Eject Toner->Black(K)
It will say "Rotating to Black Toner(K)" and then say "Black Toner(K) Ready to Eject"
Now, open the front panel and you'll see the black toner cartridge in front. You can also open the top panel if you want more light on your work area.
Lift the lock handle on the old toner cartridge to the "unlock" position, and here's the part that the Dell instructions don't have:
There are two channels for the toner cartridges -- one on each side. Run your finger down the channel on the right, and you'll feel a small, spring-loaded catch. This catch often gets sticky and won't release the cartridge without some help. Don't force it, but gently move it towards the back of the printer and it should release.
Now the old cartrdige should slide right out, and you can finish per the instructions that came with the new cartridge.
Well on my 2430DL the release for the toner carousel is definitely not where komguy says it is. Open the top cover and on top of the printer case on the right hand side you will see a hole now exposed by opening the top cover. You think at first it is where the top cover latches into as it is more or less identically placed (but on the right) to where the top cover latch does latch into (on the left hand side).
Stick a pen or something into this hole and you will feel a some spring resistance - push down and the carousel will rotate until you can get access to each toner cartridge in turn.
Note that you can do this via the replace toner function on the LCD menu but for me I get the dreaded Err: Line 2474 error when I try to invoke the replace toner function and so I had to find a manual way of rotating the carousel.
Open the top printer door by pressing the round release button on the left side of the printer. Remove the toner cartridge (numbered 2) and the photoconductor cartridge (numbered 1) from the printer. This will give you full access to the paper path and you should be able to remove the jammed paper. If you pull on it and it begins to tear or is feels like it is caught on something, remove the paper and paper tray from the front of the printer and try to reach and remove the jammed paper pulling it back out the direction it went in.
With the jam removed, replace the paper tray and paper, re-install the photoconductor (#1) and the toner cartridge (#2) into the printer and close the top door. Make sure you get the door closed firmly and that it catches otherwise you will still have an error light and not be able to print.
then, if I don't need you anymore, you further want a freebee from me by gifting you with "the answer"....
PS...problem solved, and furthermore, do your own homework and pay your people good enough to know the answer or invest in your human resources so that YOU can provide good service to the millions who have blessed you by buying your product, instead of bumming the answers from the very people you are supposed to help.
The cart is before the horse here
Deal with it.........