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I had a thermocast sink installed a few years ago. It looks awful; did not hold up to general use. Does the company actually stand behind it's guarantee? I am having the sink replaced today.

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Posted on Jan 02, 2017

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SOURCE: Is an acrylic sink durable and stainproof?

Acrylic sinks can stain too. I would go with a cast iron sink if you don't want to worry about stains. Acrylic sinks tend to scratch if your not careful.

Posted on Mar 16, 2009

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SOURCE: Paint brush solvents stained sinks

Using solvents in a Thermocast sink is a huge no no. The company will have to buy you a new one. There isn't anything you can do.

Posted on Apr 01, 2009

Bati99
  • 88 Answers

SOURCE: Stains in my thermocast sink

Rinse after every use. Sanatize with Bleach once a month. Use a soft cloth or sponge and liquid soap to remove residue. Scratches can be buffed and polished with a liquid based auto polish to maintain High Gloss finish. Do not use abrasive cleaners which will dull the finish. If you have used the sink in a non-normal usage and stained it, it can not be repaired under most circumstances. If you have not voided the warranty, you may be eligible for a replacement from the company.

Posted on Apr 16, 2009

  • 415 Answers

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It is unfortunate that Carrier is failing to stand behind their unit. Are you getting this information from the local Carrier Distributor or from the Carrier Syracuse Plant? If you have not done so already, try contacting the Carrier Syracuse Plant......be sure to obtain ALL records from your service company to accompany your letter to Carrier. They will need specific installation, start-up, and all service dates to include specifically the type of work performed and the materials used. Your dealer should provide to you at your request.
If it doesn't pan out, then look into service companies and products in your area that have a better reputation and warranty offer. You can install a coil from a different manufacturer than the outdoor A/C unit. It simply needs to be matched up. If your unit has been leaking for 3 years, you have been paying extra utility costs due to poor performance. You have also exposed your entire system to moisture which, if not properly dealt with, will lead to problems with your compressor and/or metering devices. A reputable company will help you address these concerns at time of coil replacement by removing the refrigerant in your system, testing for acid, installing a filter drier, evacuating the system down to 500 microns, and recharge using virgin refrigerant.
Here is link to a site giving you Carrier's C.E.O.'s name and contact information. Hope this helps. :-)

Posted on Mar 26, 2010

  • 11 Answers

SOURCE: I purchased a digital photo

Arif, did you get a response for this or have found a solution? I'm in the same situation, and wish to fix the frame also. Thanks heaps!

Posted on Jan 21, 2011

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2 Answers

Is it a good idea to install this sink without mounting clips


you can install it without mounting clips, as I have seen it done. usually they use clear silicone under the lip of the sink, once it hardens it will not allow water or the sink to slide. Tim

Mar 28, 2011 | International Thermocast Corp Thermocast...

1 Answer

A few days ago we had the thermocast shiny black kitchen sink installed. No paperwork came with the sink! How do we maintain the sink and will it scratch? Any special products that we should use to...


A Master Collection designer Thermocast cast acrylic double bowl kitchen sink with a rich high gloss finish that is easy to clean with non-abrasive cleaners.

  1. 1

    Put on rubber gloves. Spray the sink with a nonabrasive commercial kitchen cleaner, covering all surfaces of the sink with the spray.

  2. 2

    Dampen a sponge in warm water. Wipe the sponge over the sink, scrubbing at any visible dirt.

  3. 3

    Rinse the sink with warm water and then dry it with a clean towel.

  4. 4

    Fill the sink with warm water and add 1 tsp. of chlorine bleach per gallon of water, once a month. This will sanitize the sink, and is recommended by Thermocast. Let the bleach-water mixture remain in the sink for 15 minutes, then drain the sink. Rinse.

  5. 5

    Apply liquid automotive polish to a clean, soft cloth. Wipe the cloth over the sink to remove any scratches that may have occurred. Buff the sink using a circular motion. Rinse.

Abrasive cleaners may scratch Thermocast sink surfaces--using abrasive cleaners may also void the warranty.

Feb 20, 2011 | International Thermocast Corp Thermocast...

1 Answer

My white double thermocast sink from home depot is only about 4 yrs old and looks 60. every kind of metal leaves black scratches that i can no longer remove with baking soda. I feel very ripped off.


If this is the white porcelain finish, once the scratches get deeper than the superficial layer of the finish, the more you polish, the thinner the finish becomes. This allows future scratches to become "permanent". Since it is from HomeDepot, there is a chance they may discount a replacement or replace it for free -even though it is over a year old & the care instructions may warn about abrasive cleaners.

Sep 28, 2010 | International Thermocast Corp Thermocast...

1 Answer

Got a stain in a thermocast sink...can not be removed


These are beautiful sinks. The acrylic is extremely durable but unfortunately not indestructable. If the stain has gotten into the acrylic you will not be able to remove it. If it looks like it could be on the surface try a paste of baking soda and rub gently in a circular motion. Do not use an abrasive product as it will permanently damage the sink. Thermocast may be able to supply you with an acrylic repair kit for the color of your sink. I would suggest contacting the manufacturer at 1-678-445-2022 or emailing them at sales_support@thermocastsinks.com Good luck with the repair.

Jul 29, 2010 | International Thermocast Corp Thermocast...

1 Answer

Small scratches and one burn spot


I'm sorry to hear someone marred this beautiful sink on you. This is essentially an acrylic sink, the same material used to make acrylic soaker tubs. Using any type of abrasive cleaner on this sink is going to dull the finish. This includes baking soda. The liquid auto polish referred to is essentially car wax not an abrasive polish. The car wax contains carnuba wax that will return a lustre to the finish but unlikely to remove the damage you've described. The manufacturer recommends using only non abrasive cleansers. There won't be anything you can do about the burn mark, this is going to be permanent. It could be from heat or possibly something caustic. If the gray scratches in the other sink look like they are on the surface of the acrylic you may be able to get them off. If it looks like the gray is underneath the acrylic finish then you will need to contact Thermocast for an acrylic repair kit for the color of your sink. Hopefully they are able to provide such an accessory. Use a plastic pan scraper and see if you can scratch the gray off the surface. The plastic is softer than the acrylic and will not scratch it. Thermocasts customer service line is 678-445-2022 or email them at sales_support@thermocastsinks.com . Their website is http://www.thermocastsinks.com/index.html

Jul 24, 2010 | International Thermocast Corp Thermocast...

2 Answers

Stains in my thermocast sink


Rinse after every use. Sanatize with Bleach once a month. Use a soft cloth or sponge and liquid soap to remove residue. Scratches can be buffed and polished with a liquid based auto polish to maintain High Gloss finish. Do not use abrasive cleaners which will dull the finish. If you have used the sink in a non-normal usage and stained it, it can not be repaired under most circumstances. If you have not voided the warranty, you may be eligible for a replacement from the company.

Apr 16, 2009 | International Thermocast Corp Thermocast...

1 Answer

Paint brush solvents stained sinks


Using solvents in a Thermocast sink is a huge no no. The company will have to buy you a new one. There isn't anything you can do.

Apr 01, 2009 | Home

1 Answer

Is an acrylic sink durable and stainproof?


Acrylic sinks can stain too. I would go with a cast iron sink if you don't want to worry about stains. Acrylic sinks tend to scratch if your not careful.

Mar 13, 2009 | International Thermocast Corp Thermocast...

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