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Boscn fridge freezer top freezer part working bottom fridge part not getting cold

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The port in the back of the freezer is frozen shut. You will need to unplug the refrigerator, empty the freezer, and remove the back panel to expose the coil. You may also want to remove the tray in the freezer floor. Melt all of the ice with a hair dryer so air can be blown into the refrigerator again.

While melting the ice, check that the water is draining through the port under the coils. If not, this port needs to be thawed as well, otherwise the ice will block the ports again.

When everything is dry and the water drains again, reassemble the freezer panels. Plug in the refrigerator and make sure the freezer fan runs. You should be able to feel air blowing into the refrigerator compartment if you hold your hand in front of the port. If the fan does not blow, you will need to troubleshoot and possibly replace it.

Posted on Jan 02, 2017

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Posted on Jan 02, 2017

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