Question about LaCie (300728U) 250 GB Hard Drive

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I really need some help... My hard drive just suffered a small fall onto the floor and now it's not appearing on my desktop and making clicking noises when I power it up. As a graphic designer,  I have everything on there and desperately need to get my files off there asap - could someone please advise me what to do?!
My mobile is 07932 074 627. Please advise!.....
Many ThanksNash Ahn

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  • danisoblue Nov 25, 2008

    i have exacty the same probleme with mine.



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If it's clicking none of the software will help - it's a mechanical failure. Most likely it has bad heads. This site should help you better diagnose the problem.

Posted on Nov 29, 2008

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Unfortunately, the clicking is a 100% sure sign that this hard drive will no longer be usable in any sort of prioduction environment. However, you may be able to recover some (if not all) of the data before turning it into a Objet D'arrt Moderne.

What you need to do is run some data recovery software that performs what is called a "low-level" scan. What the software does during a low-level scan is check the drive bit-by-bit, looking for data that it can interpret, thus bypassing most hardware errors.

Two pieces of software that I've had excellent success with are:

GetDataBack -
Stellar Phoenix -

Both of these pieces of software have the capabilities of which I spoke and are, to word it dramatically, your last bastion of hope in recovering your data.

I wish you much luck and please, if you have any further issues, wither with the drive or with the downloaded software, please don't hesitate to contact me directly at

Have a great day!

Posted on Nov 21, 2007

  • Benjamin Petrofsky
    Benjamin Petrofsky Nov 21, 2007

    *** PLEASE READ - IMPORTANT!!! ***

    I STRONGLY advise against physically opening your hard disk up. Doing so will almost certainly guarantee that you will NEVER recover the data from this hard disk. Frankly, I find it reprehensible that this was even suggested as anyone with any knowledge at all regarding hard drives would know that even the slightest speck of dust in the wrong place on a fixed disk platter can (and will) wreak havoc to your data.

    The danger here lies with an underlying physical principle called the "Bernoulli Effect", which governs all proper hard disk operation. Basically, the Bernoulli Effect states that when a flat surface is rotated at a high velocity, a cushion of air is formed. This cushion is what the read/write heads are riding upon when the hard disk is operational. This principle requires a prstine environment to make itself apparent and a single speck of dust, would violate the integrity of this, resulting in a possible/probable "head cradsh" (when the heads make physical contact wioth the drive platter), resulting in the loss of ALL data present on the drive.

    Just as an FYI, I'm not saying that diazphi's solution is incorrect. Rather, what I'm saying is that it is irresponsible to inform someone to open their hard disk in any way, shape or form, ESPECIALLY without offering any sort of cautionary language whatsoever. What was done here was aking to telling a child the correct waqy to load and fire a gun without informing them of the dangers of performing said action.

    Again, please, if you value your data, DO NOT physically open this drive. If you find that my prior solution does not work, there are companies located domestically that can perform a physical recovery of the data by performing the procedure mentioned by diazphi. However, they do this in a clean & sterile laboratory, with all proper hardware safeguards in place. Be prepared to shell out a few thousand dollars, though, for this procedure if you find that it is necessary.


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Once, the harddrive making sound's difficult that's probably dislocated your media disc inside your harddrive. The only way possible to recover is to disassemble the harddrive and transfer the media to new one which the same specification, brand and model.

Please let me know if you need my help. If possible you will send the harddrive here in Philippines. And I will be the one to recover all your file.

Hope sound interested with you.

Posted on Nov 21, 2007

  • Cheater Cheater Nov 21, 2007

    People rated Inappropriate are very this appointed. Here we are to help you but seems you will not accept the reality that's why you rate us Inappropriate.

  • Cheater Cheater Nov 21, 2007

    I decided to suggest the solution because I am prepared to do so. I was already done several time to do it. I know the mechanism and technical diagram inside the hard drive and how to reassemble the hard drive. I am not a manufacturer but I am an expert to do this.

    The problem is, it is not necessary to rate me Inappropriate because the decision to follow the suggestion is come from you not by me.

    My findings are the same in what they stated here. But how come you rated me Inappropriate.

    Perhaps your hard drive is very hopeless to recover using software because the problem is came from your hardware not in the software it means the software were only depend on the hardware.

    Hope you understand.


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