Question about HP LaserJet 5000 Printer

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50.4 fuser error

My hp 5000 ps laser printer has problem 50.1 fuser error & 50.4 error
how to solve this

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  • NinaE May 11, 2010

    Just wanted to add/correct: typically not a user-serviceable part, but if you are comfortable, give it a try. Otherwise, have it serviced.

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  • Master
  • 3,278 Answers

Some suggestions:

  • Turn the printer off for 20 minutes and allow the fuser to cool (this may resolve high temperature fuser errors).
  • Re-seat the cooled fuser assembly (this may resolve other non-temperature related fuser errors).
  • If the printer is plugged into a power strip or surge protector, plug it directly into a wall socket or different circuit (this may resolve errors caused by an inadequate supply of electricity).
  • Try a different power cord (the current power cord may be damaged).
If still a problem, your fuser is faulty and needs to be replaced (typically not a user-serviceable item) by service. Hope this helps.

Posted on Jul 21, 2009

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http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=ca&prodNameId=1846102&prodTypeId=18972&prodSeriesId=1846088&swLang=8&taskId=135&swEnvOID=54


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These are instructions for replacement:
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