Question about Epson Stylus Photo R300 InkJet Printer

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The printer tells me all the ink cartridges are empty and refuses to print. All the cartridges have ink and are inserted properly

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  • ictivity Dec 10, 2007

    I have fixed the problem by replacing all the carts with new ones. I still don't know why my printer suddenly decided my genuine Epson carts are empty...

  • Anonymous Dec 12, 2007

    hi, I have a epsonstylus photo RX510. all it will do is tell me all the cartridges are empty which they arn't. We did have a lightning strike a while ago but the machine turns on and was pluged into an expencesive surge baord. to replace all the cartridges again is a bit expencesive if not the problem. I have put carts in and out turned on and off.



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  • Epson Master
  • 691 Answers

Are the cartridges refurbished, or refilled, or compatibles? If so it is possible that they are being misread by the printer or that they have not had the chip reset.

If they are genuine Epson carts and are all new then the issue mist likely lies withe the printer. Not a problem you can easily fix yourself. I would suggest you take it to an Epson dealer to be checked out. It may need a main board.

Posted on Nov 21, 2007


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1 Answer

Ho do i know which ink cartridge is low

the easiest way is to send a print job to printer. If any cartridge is empty, the printer should refuse to print and display an error message. This should indicate which cartridge is empty/not recognised - with a red X above the empty colour. Another way is to go to 'printer properties' then 'maintenance' page and click on 'Status monitor' button.
Hope this helps & good luck with it.

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False ink empty

Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..

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Im having a issue to get my printer to print. the on button flashes but doesnt stay on. the document doesnt print. when i went to troubleshoot the issue i cannot find this answer on the websites

If there is a problem with the ink cartridges it will not set up properly. Make sure that they are seated properly. If one is empty the printer may refuse to print. Re-filled ink cartridges must have their memory chip reset before they will work.

Apr 13, 2011 | Epson Office Equipment & Supplies

1 Answer

Keeps saying insert colour cartridge when we have just bought a new cartridge of correct spec. Says incorrect colour cartridge installed.Impossible to get past!!!

Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:
  • One or more of the ink colors is empty. The black ink and all three colors of ink in the tri-color cartridge must be available or colors will be incorrect or missing. Under normal usage, the print cartridge will run low on one color of ink shortly before all ink colors are emptied.
  • The protective tape is not removed from a new cartridge.
  • Contacts on the cartridge are not making proper contact with the print carriage.
  • The cartridge is remanufactured or refilled.
  • The cartridge is defective.

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How to refill the cartridge

This printer takes the HP 940 cartridge. I own a Cartridge World ink refilling store and we cannot refill these cartridges yet. There is a chip on the cartridge that estimates the ink levels and shuts off the cartridge when it thinks it is empty. Any refills you find are either violating patent law with replacement chips or they are telling you to take the chip off your old cartridge and put it on the new one. This second scenario is a rip off because once the chip says the cartridge is empty, no matter how much ink is left, it will refuse to print.

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The printer tells me to replace an ink cartridge because the ink has been depleted. The cartridge is nearly new, though. Just yesterday it showed to be half full. I have cleaned the printheads and the...

There is a chip on your cartridge that communicates with the printer to estimate how much ink is left in the cartridge. When the chip thinks the cartridge is empty it will refuse to print any more pages no matter how much ink is left in the cartridge. These cartridges are only estimated to print "up to 840 4" x 6" photos, or 80 13" x 19" photos." If it showed half full yesterday and then you put through a large print job it is very likely the cartridge is empty. In any case once the chip thinks it's empty the cartridge needs to be replaced.

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1 Answer

Changing the black cartridge also require change of color

The printer is very good.I ve been using it for approx 1 year now.The printer works on a combination of both black as well as colour ink cartridges.If any of the cartridge is empty,printer will not print.Kindly call Kodak with your problems at 1800 421 6699 and they will take care of the issue for you.

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2 Answers

Exactly the same frustrating problem. New cartridge = no ink

Two possible causes..

1. The cartridge chip is telling the printer that it's expired


2. The rubber bulb in the base of the cartridge can be pushed all the way in without any ink leaving the cartridge. If that's the case the non-return valve in the cartridge itself has failed. This condition results in the printer thinking it's empty so you need to take the cartridge back to the supplier and get a replacement.

Hope that helps even if I've missed a third possibility.

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Ink cartridge (not) installed properly

For the Canon iP1800 printer are you sure you're using the 30 for black and 31 for color?

And make sure they "click" when installed. That should confirm that they're nice and tight in their ink compartments.

Besides that, maybe reinstalling the printer drivers could do something?

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1 Answer

The printer tells me all the ink cartridges are empty and refuses to print. All the cartridges have ink and are inserted properly Tells me 2 cartridges are empty; after replacing those, it still says...

Hi Blackburn,

Get you some rubbing alcohol and Q-tips. Disconnect the power from the printer and remove the Ink Cartridges. Using the q-tips and soak them with the alcohol. Clean the electrical connections in each of the cartridge ports. You might go through several Q-tips before geting them cleaned up good. If necessary use Finger nail polish remover instead of Alcohol to get any contaminants off of the connections. Test a site with the fingernail polish remover first before dabbing it all over. I am afraid that it may eat up the electrical connections.

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