Question about Sony Cyber-Shot DSC-S40 Digital Camera

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On & off problem

My camera all of a sudden started telling me to turn power off and on. I cannot do anything and the lens cannot retract

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  • MLewis35 Apr 19, 2008

    When I turn the camera on if it is in the photograph mode or video mode a message comes up that says "Turn the power off and on again."  I have done that many times, changed batteries, and tried the suggestion I found on this website which was to hold down the on-off button for 30 seconds. Nothing has worked so far.  The camera is only a little over a year old.

  • MLewis35 Apr 20, 2008

     Sony DSC-S40   digital camera  When it is turned on a message comes up that says "Turn power off and on again."  I've done this several times-also followed the advice of someome who had similar problem and held down the power button for 30 sec.



1 Answer

This was happening to me, finally got it fixed by holding the power button down for 30seconds. must be 30 seconds, then it powered up and the screen popped up but i still held it down and then finally i had to turn it off and then back on and it WORKED!

Posted on Dec 04, 2007


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There is a possibility that a bit of grit or debris has got stuck in the retraction mechanism or the lens has been knocked out of alignment.

The camera will have switches inside to tell it when the lens is retracted or extended and if it doesn't make contact within the expected time then it will give this error.

If the there is no warrantee or you dont mind voiding it then I would suggest carefully disassembling the camera and turning the retraction motor by hand to see where the problem is.


Please comment again if you discover anything.

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