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not sure if this will help you out. To restart your Fire TV: Unplug the power adapter for three seconds, then plug it back in. You can also restart your device with your remote. Press and hold the Select and Play/Pause buttons at the same for about five seconds, until your device restarts.
Why does my fire stick not turn on?Restarting your device can resolve many issues-just disconnect the power cord (from the back of the device or from the power outlet), and then plug it back in. You can also use your remote to restart your device. Press and hold the Select and Play/Pause buttons at the same time, for about five seconds.Amazon.com Help: Basic Troubleshooting for Fire TVhttps://www.amazon.com/gp/help/customer/display.html?nodeId=202104850
if this does not help you.go to this link and see if its of any help to you. fire stick is not connecting to internet Google Search
Plug the micro-USB power cable into your Fire TV Stick and the other end into the plug adapter and into the wall.
Plug your Fire TV Stick into an HDMI port on your TV (a cable is included to extend the HDMI reach if you've got a particularly tricky TV).
Next, turn on your TV and switch the input to the right HDMI port
You won't be able to interact with Fire TV Stick until you pair a remote. Thankfully, by just inserting the batteries into the included remote, it should pair automatically. If this fails, you can download and use the Amazon Fire TV remote app on your phone.
Now it's time to set up your wireless network. Fire TV Stick should automatically detect your Wi-Fi. Select your network and enter any passwords.
Your Fire TV Stick will then check for updates and download anything it doesn't have before letting you continue. Depending on how new your Stick is and the strength of your connection, this could take some time.
If you bought your Fire TV Stick from Amazon, it will have arrived already logged in and set up with your account, which is handy. If not, don't worry, it's very easy to set up a new account on Fire TV, requiring nothing more than your Amazon login details.
Once done, you'll be treated to an unskippable introduction to your Fire TV Stick, taking you through the basics of what the system can do and how to make the most of its features.
From here, you can set up parental control settings before you start using your Fire TV Stick as intended.
1) Do you have your fire stick powered?
Connected via usb cable to a power adapter
plugged into a power strip that has the power on,
power switch is off....so on.
2) Do you have your TV input set to the correct HDMI input?
Depending on the model you may have 2 to 4 HDMI inputs.
This is the most common error.
Please make sure the input is set to the correct input
of where your fire stick is plugged in to.
3) If you have power and the input in your TV is set.
And you still have nothing.
Then your firestick might be defective.
4) If it is working, read the instructions carefully.
connect your fire stick to your wi fi and register your fire stick.
Amazon.com, Inc.It doesn't even play all the games that can run on the Fire TV box. Also note ... Q: CanI use my TV's USB port to power the Fire TV Stick? ... A USB port on your TV or other equipment probably will not work. ..... You can plug the Fire Stick's USB cable into theUSB port on your TV and it should work (depending on your TV ).
Amazon.com, Inc.Getting a brand new replacement from Amazon did not help, seems to be some other HW or SW issue. Anyone else run into similar issues? ... I also have a Samsung TV and the Fire Stick is not recognized through HDMI or USB connections. .... Can youplug the HDMI extender cable into your TV and will the Fire TV stick fix
Connect your Amazon Fire TV device to one of these network or router types:
Open, WEP, WPA-PSK, and WPA2-PSK encrypted networks
B, G, and N routers on 2.4Ghz
A and N routers on 5Ghz
Enable wireless connectivity on your Amazon Fire TV device. From the Home screen, select Settings > System > Wi-Fi.
Make sure you know your network password (if required). If you see a lock icon, a network password is required. This password is not your Amazon account password.
Make sure your Internet connection is not down. Restart your router and modem to solve most Wi-Fi network issues.
Do not place your wireless router or Amazon Fire TV device in a cabinet, as it impacts your Wi-Fi signal strength.
Also, try this for Fire TV Stick:
Use the included HDMI extender to optimize the location of your Fire TV Stick. The HDMI extender can improve your wireless connectivity by positioning your Fire TV Stick further from the TV.
Plug the power cord into the included power adapter and then into a wall outlet to ensure the device receives enough power for optimal performance.
Still having trouble?
Restart your Amazon Fire TV device. Disconnect the power cord from your Amazon Fire TV device for three seconds, and then plug the power cord back in.
Tip: You can also restart your Amazon Fire TV device with your remote. Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts (about five seconds). Or go to Settings > System > Restart.
There might be a setting on your cable box for audio output. Use the cable remote and look in the audio section of the settings menu and select HDMI output. Mine is under Audio Digital Output in the Audio/Video menu.
Connect the HDMI outputs on your various components to the HDMI inputs
on your receiver. Connect the HDMI output on the receiver to the input
on your TV. HDMI incorporates digital audio, so no need to buy optical
audio cables. If your receiver does not have HDMI inputs for all your
components, you will need to make a choice. HDMI = Best, component
video + optical audio = second best, S-video+ optical audio = third