Question about Fisher and Paykel Washing Machines

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Front loading fisher and paykel washing machine has error code 37 and will not spin. I can't get my clothes out of it as the door won't release

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Posted on Jan 02, 2017

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Posted on Jan 02, 2017

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I have a error code 37 on my fisher@paykel 8.5 kg front loader I have all my kids clothes for school in there it says door locked how do I get it open and clear code please


Error code 37 means pump blockage error.
3 things:
Drain hose kinked.
A blockage in the pump or hose
Pump is jammed with something
Empty as much water out with a saucepan. Next -Taking the machine outside is well recommended - tilt the machine back onto a chair to get access to the pump. Unplug the wires to the pump and the earth wire. Lift the white lever and rotate the pump to remove. This takes a bit of forcing. The rest of the water will gush out. Check for things such as hairclips or coins etc. Blow down the drain hose to see if there is any blockage. Replace the pump and make sure the white lever CLICKS back into position. Replace wires.
Good luck

error-code-37-fisher-paykel-8-5-kg-front-lubm5un5cqbbi2vezya0xq1j-3-0.jpg

Jun 21, 2015 | Fisher and Paykel Washing Machines

2 Answers

Code 37 -


Hi,

To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher and paykal IWL16 washing machine showing fault 37 tub not emptying or spinning when put on spin cycyle


Hi just read your posting.Error code 37 means PUMP BLOCK ERROR.Drain some of the water by hand enough to look under the machine to the front right.Do you see a fan.If you do this is your pump.If you do not see a fan then you have the new style of pump.Please reply on which style of pump you have and I will guide you in rectifying this fault.Looking forward to your reply.

Oct 11, 2010 | Fisher and Paykel IWL12 Top Load Washer

1 Answer

Doesn 't spin


Hi just read your posting.Just a couple of questions.Does your machine drain the water out?Does the machine beep and show an error code in lights?Please reply with additional information and I am sure I can help you rectify this fault.

Jul 20, 2010 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fault 37 but pump is clear and does work part of cycle


there is a blocked pressure chamber or switch remove and clean then try again / it is letting to much water in

Jul 31, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

2 Answers

Code 37 on Fisher & Paykel Washing machine - water does not pump


Four main things are associated with this error: pump system, including the hoses; wiring; motor control module; and diverter valve. See the attached pages for details.


Attachment: FP_Washer_Smart_Drive_Diagnostics_Error_Code_37.pdf

Good Luck

Mar 22, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher & Paykel GWL10 US won't spin


its possible that the pump is either going bad or there is somethin gin the pumps/sump assy. on this model the unit generally tends to shut down when the pump overheats, and will only restart when the pump cools off, a warnig obout replaing hte pump if need be is the pump is actually 220v. you MUST UNPLUG MACHINE BEFORE SERVICING. its a foriegn brand remember so theres abuncha wierd wiring and the pump is one of them!

Mar 25, 2008 | Fisher and Paykel IWL12 Top Load Washer

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