Question about HP DesignJet 500ps (42 in.) InkJet Printer

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Hp 500ps severe error code Ox40d0003- - HP DesignJet 500ps (42 in.) InkJet Printer

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  • HP Master
  • 1,362 Answers

If any of the troubleshooting steps listed below solve the problem, attempt to verify printer functionality (instructions listed below). If functionality is verified, no additional parts should be replaced.

    NOTE: Always verify the printer's current Firmware release and upgrade as needed.
    1. Turn the printer off, then on to verify error. If no error attempt to verify functionality.
    2. If the error appears or problems persist, continue with the remaining steps.
    3. Turn the printer off, and disconnect the power cable.
    4. Remove the right end cover.
    5. Check both Ink Supply Station connections on the Interconnect PCA. If the unit shows the error on boot up verify that the connector with the blue wires is seated correctly (Connector P4). If the error appears when a print job is sent to it verify that the connector with the red, black and green wires is seated correctly (Connector P2).
    6. Reconnect the power cable and turn the printer on.
    7. If no error appears, attempt to verify functionality.
    8. If the problem persists, continue with the remaining steps.
    9. Replace the Ink Supply Station (refer to pg. 8-48 of the HP Designjet 500 and 800 Series Service Manual).
    10. Following replacement, attempt to verify functionality.
    11. If the error reappears, replace the Electronics module (refer to pg. 8-24 of the HP Designjet 500 and 800 Series Service Manual).

Posted on Jan 06, 2017

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: hp designjet 500ps having problem

system error 81:01

Posted on Jan 07, 2009

  • 1 Answer

SOURCE: "System Error" has occurred when the power is on.

same problem....what is the fix? - asap PLZ. In advance, thx

Posted on Feb 20, 2009

  • 1 Answer

SOURCE: BONJOUR MONSIEUR :JAI DES PROBLEMES AVEC MON IMPRIMANTE HP500PS

MY DESIGNJET 500 HAVE THE 79:04 ERROR IT WAS JUST CUTTING THE PAPER WHEN THIS OCURR

Posted on Jun 13, 2009

brett207
  • 231 Answers

SOURCE: HP 500ps showing error is System error 86:01

System Error: 86:01
Problem Description: Carriage-Axis shutdown.
If this error code appeared but was NOT caused by a paper jam, then try the following:
* Too much friction in the Slider Rod. lubricate the Slider Rod.
* The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly

Posted on Apr 16, 2010

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1 Answer

SEVER EROR 0X9010001


Was the error preceded by 81:01 or 81:11? That is the format for the actual error on a 500 series plotter.
If so then you have a Paper-Axis shutdown.
Corrective Action: If this error code appeared but was NOT caused by a paper jam, then try the following:
Carriage Belt if it is frayed or worn out, if it is good then
Replace the Encoder Disk Assembly.

Sep 22, 2013 | HP DesignJet 500ps InkJet Printer

1 Answer

Designjet 500 comes up with error code: severe error 0x8010003 and the belt looks slack. What can i do?


Called a service company who are going to fix it on a fixed cost visit to our premesis.

Oct 27, 2009 | HP DesignJet 500ps InkJet Printer

1 Answer

Error came up severe error 8x8010003 Task:t Mech file:sequence.c line 636 First error was 86:01


The belt needs to be replaced. The slider rods need to be lubricated. Then the plotter needs to be calibrated.

Sep 21, 2009 | HP DesignJet 500ps InkJet Printer

2 Answers

BONJOUR MONSIEUR :JAI DES PROBLEMES AVEC MON IMPRIMANTE HP500PS


MY DESIGNJET 500 HAVE THE 79:04 ERROR IT WAS JUST CUTTING THE PAPER WHEN THIS OCURR

Mar 03, 2009 | HP DesignJet 500ps (42 in.) InkJet Printer

2 Answers

Cannot turn the printer off from the swcth


I am getting the same error message. Did you ever get it fixed? If so, what did you do?

Jan 07, 2009 | HP DesignJet 500ps (42 in.) InkJet Printer

1 Answer

"System Error" has occurred when the power is on.


same problem....what is the fix? - asap PLZ. In advance, thx

Dec 15, 2008 | HP DesignJet 5000 Printer

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