Question about Panasonic DP-8020E Black and White Copier

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Need to set the copier to my computers - Panasonic DP-8020E Black and White Copier

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  • AliTech110
    AliTech110 May 11, 2010

    Hi, Please elaborate the problem and provide more details like your PC operating system and configuration so that we can help you better. Thanks

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Posted on Sep 14, 2009

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We have a Canon Image Runner 3235 that is hooked up to a network. Every time we try to send more than one document to print off we get the error message to load paper and it doesn't need any paper. ...


Hello,
if the message add paper related with specific paper size i.e. add A4 paper in drawer, first you need to check is the paper senzor in drawer set to correct paper size - it is blue circle with markins of paper size. Second thing under printer driver properties on PC check if the correct paper size is choosen.

Hope that helps!

Aug 15, 2011 | Canon iR 2016i Black and White Copier

1 Answer

Our computer maintenance company was able to set up our scanner about three months ago. Over the weekend we have lost that capability. We are receiving an error message: Setting how do I fix scanning...


Click this LINKfor the Scan to SMB setup guide which will walk you through the settings. If it had been working then stopped most likely just one setting has changed; the two things I would look at first is the password for the folder you are scanning to and and IP/Host Name of the computer you are scanning to.

Does your Domain require you to change your password on a regular bases? If so then the password set in the copier to access the folder on the computer may have changed and the new password needs to be set in the copier.

Also the person that setup the scanning originally may have set it to scan to the IP address of the computer you are scanning to but if the computer is setup for a dynamic IP address the IP will change from time to time and then the copier will not be able to find the computer you are scanning to. Change the IP that the copier is set to scan to, to the Host Name of the computer you are scanning to and that will no longer be an issue.

The Scan to SMB setup guide goes over these settings.

You can also call Kyocera's free help desk Monday - Friday 9 am - 6 pm EST at: 1-800-255-6482.

Dec 20, 2010 | Kyocera Km-3060 Mfp Copier Copy Machine...

2 Answers

My canon ir2018 is detected on my computer as a printer but the documents failed to print


Does the copier reports that you need to change paper size? If yes under printer properties set eg A4 as custom.
Check under printer progress window is it set to use printer offline.
Under cmd type ipconfig and compare subnet and gateway with your copier.

If nothing of this send more specific what didi you try to do.

Jun 29, 2010 | Canon imageRUNNER 2018 Copier

1 Answer

We have an image runner 2270 and would like to hook it up to a computer to be able to use it as a printer. The main manuel tells me I need the network guide. Dont have it. Any ideas on how to obtaiin one...


actually what you will need to do is download the drivers from the canon website..

then you will need to goto the copier go into additional functions ...

then click on system settings....

then network settings.....

you will need to go into ip address and give the copier a static ip address, put in the subnet and the gateway, then it from dhcp... this is safer and it will not change change ip addresses everytime the copier is reset.

then you will need to go though the menu items one at a time and put in the proper dns settings for your network. once all that is done you should be able to reset the copier and then try and ping it from one of the computers.

hopefully this will help

Jun 22, 2010 | Canon imageRUNNER 2270 Copier

1 Answer

I need a driver


Are you talking about a driver that interconnects to your computer (that is: a piece of hardware), or are you in need of the set-up software disc that goes with the copier and tells the computer how to understand what the copier wants to do ? You can always contact the manuf. of the copier, but they may want the original owner info in order to assure that it is not stolen. You can usually find this at a computer hardware store or a repair shop for such items. If it is a interconnect driver that you need, this may be specific to the computer more so than to the copier. The only way to advise you completely, is to know more about what you have or do not have, the age of your computer . If you still cannot solve te problem with the help your received so far, you will need to resubmit your problem with additional info. Goodluck< macgivor

Jan 02, 2010 | Toshiba e-Studio16S Copier

1 Answer

Cant set up printer with my Macbook Pro and missing CD


You need the Post Script expansion if available for your copier. Most Sharp copiers will need this option to work with Macs.

Oct 05, 2009 | Sharp AL 1631 Copier

1 Answer

Cannon 2200 always copies in landscape mode


Hello sir;At least you have to set up one paper tray to portrait direction, then when you make copy, use auto select tray. check user guide how to program it.

Jun 03, 2009 | Canon imageRUNNER 2200

2 Answers

What drivers are needed to work a canon imagerunner 2200?


Could you print before reinstalling Windows? I assume you could in my answer below.
Try pinging the copier from your computer. Go to Start > Run > CMD > ping 192.168.0.5 - t
Replace 192.168.0.5 with the IP address of your copier.
Open the RUI as suggested above e.g. http://192.168.0.5
Can you use Canon Network ScanGear Tool? (Google it, it's freely available from Canon website and comes with user manual).
Make sure that your copier has the same IP range (first three numbers out of four for IP address are the same) as your computer and that the subnet mask's are the same e.g. 255.255.255.0.
Go into Additional Functions > System Settings > Network Settings > TCP/IP Settings > IP address to check these on the copier. Make sure DHCP is off (DHCP box should be filled with white, not filled in with black)
Where the network cable is plugged in can you see two lights coming out through holes? Move your head, they may not be immediately visible. If not then the network card isn't working.
Have you tried hooking up a laptop to the copier via crossover, changing IP address settings on both copier and laptop and seeing whether printing works that way.
Try turning off firewalls etc and see if printing works. If turning off firewall fixes it, turn it back on and add the copier's ip address as trusted.
Have you tried changing ethernet cable, seeing whether you can print from another computer on the network etc. If it works from another computer on the network you could share the printer or check how it's setup on that computer and copy the settings.
Set up the printer as a local printer. Set up a TCP/IP port with the IP address of the copier and use the PCL5e/PS drivers. If using PCL5e select print as image in the settings and if options installed are not immediately recognised press get device status, change settings as required. Set output paper size as A4, Legal or whatever you want not "Match Paper Size"
When you print check the copier to see if an error comes up or anything. If it comes up with an error to load paper select the paper tray you want and it should print.
If you couldn't print before reinstalling Windows do the following:
Press the counter check button. Near the bottom of what comes up you should see 2200(2200N). If you don't see the N then it's not networked properly.
Go into Service Mode (Additional Functions > 2,8 > Additional Functions). Go to Copier > Display > Version. Look at BOOT-ROM, it should have a N at the end of the number. There should be a number for PS/PCL. If there is no number for PS/PCL get a tech to come and reload firmware so you can print.

Apr 22, 2009 | Canon imageRUNNER 2200

1 Answer

Canon Image runner 5000


Have the IP addresses changed ?
Is the copier set with auto IP ?
If either is Yes you will need to set the machine IP address.
Set the IP-Subnet mask-Gateway adresses

you can do this by pressing the additional functions button
( the* button That is in a circle)
then id management (bottom L/H col)
then network settings (2nd to top R/H col)
then protacol settings
then TCP/IP settings
Then change these settings to the desired settings

Then go to your computer and make sure the print driver has
the same settings

Go to your computer
Go to START
Go to CONTROL PANEL
Go to PRINTERS and FAX
Then either change or check settings or add a new printer

If you need further help please get in touch
thank you

Feb 20, 2008 | Canon imageRUNNER 5000 Copier

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