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Rachel Jenkins Posted on Jan 02, 2017
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Have an acer aspire laptop it has a virus and I have forgotten password have not used in a year I have another computer. Is there a recovery disk to bring back to factory setting?

Model MS2255 Aspire 8730/8730/8730z series

1 Answer

Vernon Taylor

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  • Acer Master 7,446 Answers
  • Posted on Jan 02, 2017
 Vernon Taylor
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I am fairly sure what you ask for exists somewhere and undoubtedly experts would know which keys to press. I am not privy to such information so if it was mine I would format the drive and reload the operating system and software.

You could alternatively reset the bios to disable the password and then clean the virus using various methods.

5 Related Answers

Anonymous

  • 128 Answers
  • Posted on Feb 02, 2008

SOURCE: Acer Aspire 5500

Perform a system recovery:
Does not come with recovery cd's - there is a program that allows you to burn the disks or
recover.
3 ways:

1. If in Windows - Start - Programs - Acer empowering technology - Acer E-recovery management -
click on Restore at bottom then "Restore to factory default settings"
2. Or click on Burn disks instead of restore
3. if unable to ge into Windows then Alt/F10 during boot right after Acer splash screen on startup
End User Technical Support and Service (USA only)
For end user technical support, spare parts and service: 1.800.816.2237

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Anonymous

  • 247 Answers
  • Posted on Nov 12, 2009

SOURCE: acer aspire password to restore to factory settings

well if its the boot password you have hope,ALT+F10 on start is supposed to get you to the recovery manager,if you cant get there restore factory default,if its the windows operating system password,you can try to type administrator in the user name and leave the password blank,sometimes your able to get in on the built in administrator acct.,if that doesnt work,,its not easy you can download password recovery programs and try that,if its the boot lock password you can take it apart and remove the bios battery on the mother board,remove main battery ,unplug power set something on the power button heavy enough to hold it down and wait,the longer the better,one day ,maybe two,reassemble and it should be back to factory default, if its under warranty send it to acer,nowif your able to get past the boot password and the windows password is still holding you up you can one-time boot to a windows disc and reinstall new copy,warning! you will loose everything on the computer,but at least you can use it agian hope this helps,aloha from maui todd0708

Anonymous

  • 65 Answers
  • Posted on Dec 10, 2009

SOURCE: Acer Aspire 5315 No Recovery Disk - Restart

yes you can use the recovery partition which should be built into the hard drive. press f2 on the bios screen and follow the on board instructions. this will return the laptop to its original factory state. Keep in mind that this is a destructive reinstall of windows and you will lose all data and programs.

make sure you do a recovery and NOT a system restore to earlier date.

hope this helps.

Anonymous

  • 43 Answers
  • Posted on Jan 12, 2010

SOURCE: Acer Aspire 5100 back to factory settings

You may be able to hold F2 as you power up to open up the "setup" screen. There should be an option to restore to factory defaults on that screen.

Anonymous

  • 742 Answers
  • Posted on Mar 01, 2010

SOURCE: how do i restart my acer aspire 5290 laptop back

You need to reformat your laptop then reinstall everything. When doing this, you need:

  1. You OS Installer (Windows needs a valid CD-key)
  2. Motherboard Installer (This CD/DVD Installer is usually shipped with your laptop when you bought it. This CD contains all the required drivers to make your laptop works perfectly back to its original state.
  3. If all these installers are ready, insert the Windows CD installer and restart your system.
  4. It will start a setup program on DOS mode. Just follow the on-screen instructions. Make sure that you "Delete" the existing partitions and "recreate" them. It will then format the drive and start the installation.
WARNING: Formatting your drive will delete all your personal files as well. Make sure that you back up all necessary files before doing these steps.

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Step3: Use a blank and writable CD/DVD/USB to burn Windows password reset disk with the tool.
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4. Reboot the locked computer (it's necessary for you to change your locked computer's BIOS setting to make it boot from CD drive) and then follow the instructions to reset your password.

5. Now login Windows and set a new password.

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