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How do I alter the time on my Alexa Dot please as the time is one hour slow?


You need to go the your amazon alexa app on your phone. Click on settings and you will see an option to adjust the date and time.

Jun 22, 2017 | The Computers & Internet

1 Answer

I just switched to a different internet provider. Alexa says she is having trouble connecting. What should I do?


You probably need to connect to your new wireless router.

Open the Alexa app.
In the Alexa app, open the left navigation panel and then select Settings.
Select your device and then select Update Wi-Fi. If you're adding a new device to your account, select Set up a new device instead.
On your Echo device, press and hold the Action button for five seconds. The light ring changes to orange, and your mobile device connects to your Echo device. A list of available Wi-Fi networks appear in the app.
Note: The Alexa app may ask you to manually connect your device to your Echo device through your Wi-Fi settings.
Select your Wi-Fi network and enter the network password (if required). If you don't see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
Optional - Save your Wi-Fi password to Amazon: Any Wi-Fi passwords saved during setup automatically appear when you connect a new Alexa device to the same Wi-Fi network. The password is also remembered if you switch between saved Wi-Fi networks. For more information, go to Saving Your Wi-Fi Passwords to Amazon FAQs.
Optional - Connect to a public network: Enter any required information if you are connecting to a public network that requires a web browser to sign in, like a school or hotel. The information could be a pre-shared password, room number, or just a button to accept conditions for using the network. This information cannot be saved to Amazon. Contact the network owner for more information.
Select Connect. After your device connects to your Wi-Fi network, a confirmation message appears in the app.

Jan 25, 2017 | Internet Computers & Internet

1 Answer

How to set up Alexa on my computer, I am lost


Please contact Amazon support they can walk you through it.

Jan 03, 2017 | Amazon Tablets & eReaders

1 Answer

Set up alexa, I am lost


Have read and also look at the Video tab for a video guide on setting up.

Set up alexa Google Search

Jan 03, 2017 | Cell Phones

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I recently installed the amazon alexa app on my kindle fire and then it connected all my other devices. It was working until I installed a new router today. Now I can not seem to connect. Help


You likely need to reset the wi-fi connection for Alexa so that ti connects to the new router. Make sure that the IP addresses are the same from the old router to the new one. Some use a host number of 192.168.1.1 and others use 192.168.0.1. And of course, if you changed that, you need to match Alexa to the new IP range. Plus verify that the SSID and access password are the same on the new router as you used on the old one.

Jan 03, 2017 | Amazon Tablets & eReaders

1 Answer

How do I set up alexa amazon tap Bluetooth?


Connect Amazon Tap to a Wi-Fi network. Follow the instructions in the app to connect Amazon Tap to a Wi-Fi network. If the setup process does not automatically start, press and hold the Wi-Fi / Bluetooth button on Amazon Tap for five seconds. Then, open the Alexa app, and go to Settings > Set up a new device.

Amazon.com Help: Set Up Your Amazon Tap

https://www.amazon.com/gp/help/customer/display.html?nodeId=202014730 set up alexa amazon tap Bluetooth Google Search

Dec 04, 2016 | Amazon Tablets & eReaders

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