Question about Televison & Video
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Posted on Jan 02, 2017
SOURCE: Sky is saying there is
Firstly, you don't get Freeview through your Sky box. If you are watching Freeview channels then it's from an aerial connection. If you are getting a 'No signal' message on your TV, the first things to check are:
1. Check that you have selected the correct input source on your TV. If you are using a 'co-ax' connection (standard aerial cable) you will have to select this manually from the remote. If you are using a SCART connection, all you need to do is turn the Sky box off and back on - but you've done this already.
2. Check the connection from your Sky box to your TV - disconnect it, check that the cable and connectors aren't damaged then re-connect it.
3. Check the cable between the dish and the Sky box. Unplug this from the Sky box and reconnect it.
4. Check that your viewing card is correctly inserted. This is unlikely to be the problem as it doesn't usually result in a 'no signal' message, but remove it and re-insert it anyway.
Finally, it's very windy tonight and this can affect the Sky signal if your Sky dish isn't properly secured. It's possible that your dish has been moved by the wind and is no longer aligned with the satellite. If none of the above work, you should inspect the dish as soon as conditions are safe enough to do so. If you can move it by hand, it can probably be moved by the wind.
Try these tests and post back and I will try to assist further if the problem has not been resolved.
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Posted on Nov 09, 2010
Try to unplug the box for a while and then power it back up so it can attempt to reboot---failing there contact the provider and or replace the box.
Posted on May 17, 2012
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