Question about Garmin GPS
Power your unit on outside, make sure you have a clear view of the sky. If your unit is working properly, then it should pick up the satellites. If so, then you can put the unit back in your vehicle and make sure it is positioned to maintain a satellite lock. If you cannot acquire satellites outside, then the unit is defective.
Posted on Apr 08, 2017
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Posted on Jan 02, 2017
These are the instructions I got from Garmin as how to do the Master reset:
Here are the steps to backing up the favorites on your unit and then performing the master reset. First, you’ll want to plug your unit into your computer via USB cable. Once it’s plugged in, you’ll want to go to My Computer in your start menu or from your desktop and double-click on the Nuvi. At this point, you should see a few folders, but you’ll want to double-click on the Garmin folder. Here, you’ll want to look for the “GPX” folder and you’ll double-click on that. In this folder, you’ll want to drag and drop the file titled “Current.gpx” to your desktop to copy it. Now you are able to do the master reset.
To do that, you’ll want to start with the unit turned off and press and hold on the upper left hand corner of the touch screen. While holding the touch screen, power the unit on and continue to hold. You should get a message that asks if you really want to go into maintenance mode and you’ll want to select “Yes”. At this point, you’ll want to select “clear user data” and then select “Yes” when it asks you if you really want to clear user data. Now, the unit should restart and you’ll want to take it where it has a clear view of the sky and let it sit for up to 30 minutes to acquire satellites. If after 30 minutes it does not acquire satellites, you can go ahead and reply back to me.
Either way, once we have your unit back working again, you can follow the first set of steps again to get to the GPX folder and drag the “Current.gpx” folder from your desktop to that folder on your unit. This will replace your favorites.
Posted on Oct 07, 2008
Fist you should travel around with it, and see if in a different area you get satellites.
It could be where you are at, so this does not mean that in another town or state it won't work.
If you try this and still have problems it could be the unit and you should contact the MFG and send it in for repair.
This is the contact support page I posted below if you need it, its a live link so if you click on it the page will open.
Posted on Feb 12, 2010
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