Question about Canon PIXMA MP240 All-In-One InkJet Printer

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Canon pixma all in one ptrinter not accepting new ink cartridges The ink cartridges are genuine canon and say on the box they are compatible with this printer Message comes up saying the cartridges are not recognised

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After loading cartridges plz reinstall ur printer software.

Posted on Jul 21, 2009

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After 2 years trouble free service, error 'U052 The type of print head is incorrect' has appeard?


The dreaded U052 error means that the 'chip' fitted to the Cartridge is not responding .. Canon (like all printer mfgs) makes all it's profit from selling Ink .. so they fit these chips to try to prevent you refilling or using a 'compatible' replacement cartridge

You have to move the chip from the Canon cartridge to the 'compatible' and (it seems) the chips are particularly sensitive to static / damage .. many people end up blowing the chips during the swap over .. or even when fitting the original genuine cartridges to a brand new unit for the first time ...

If the unit is brand new, take it back and demand a replacement ... if you have just swapped over the chip onto a compatible cartridge, you can try buying a genuine Canon cartridge (which will have a new chip) = hopefully that will do the trick

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My MP160 has an error code E5 and nothing I do will move it


have you installed a new ink cartridge? one of your inks may have been dead.

You need to use a genuine cannon cartridge since cannon printers does not accept generic inks.

hope this helps, please rate.

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Cannon MP600 error message U052


Hello all, I have had an MP600 for a few years now, and after paying about £50-£60 a set of inks i decided to use compatible ones and i also spent £20.00 on a ink resetter from Sudhaus http://www.patronenhandel.de/shop/en/Redsetter/MP-Serie/MP-600/mit-Refill-Set
After about a year of owning the MP600 i got the dreaded U052 error, so i went back to genuine inks, however this did not clear the error. i then decided to telephone Canon and they advised me to clean the print head thoroughly. If you look at the print head there is a white plate with 2 screws either side, i rmoved that CAREFULLY and cleaned behind it, i reinstalled everything back to normal and 2 years later i am still running perfect with no issues what so ever...I'm not sure what resolved the issue but i now refill my genuine cartridges myself and reset the chip with the Sudhaus resetter. To refill your cartridge use the tube inside the genuine ink cartridge DO NOT refill from the top, you will see the 2 arrows on the GENUINE ink cartridge pierce between there and use a long syringe to refill.
Hope this helps people in the future.

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1 Answer

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Hi Nicole,
The problem you are describing seems to be one of Genuine parts compatibility? Are you inserting the Canon replacement cartridges? if not then the printer will fail to communicate with them. I had the same problem, unfortunately these replacement/s carry printed circuits with information chips that only communicate with their genuine machine/s.
If the cartridges are genuine then maybe a fault on their circuit boards/chips and should be returned to the seller.
I hope this helps?
Happy New Year!
Paul 'W'
Onyer~Edson(:0)~[><

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1 Answer

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E5 means one of three things.

1. The ink cartridges are not installed
2. The ink cartridges installed are not compatible
3. The ink cartridges are not installed correctly.

Are you using genuine Canon or a copy cartridge? If copy then they may not be correct. If they are genuine Canon you may need a new printhead.

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press the resume button 5seconds(this disable ink cartridge monitor..

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