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Posted on Jan 02, 2017
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
Posted on Feb 15, 2009
I had the same problem - Fix - Go to the sharp web site and download the file HP21U_HP50U_PN902270. You will need to make sure your thumb drive is no bigger than 4gb and you do not have any other files on it. Once you download the file on the thumb drive, you will need to unzip the file on the same thumb drive. The zip file is one of the new ones, so you might need to go to the web and get a shareware program that will open it. After this - turn your player on and go to setting, next scroll down to update firmware, insert the drive and tell it OK, it will ask you if this is OK, tell it OK and it will upgrade the firmware in about 2 min. I have already done this with 3 other players with no problem. Good luck. The sharp web site is sometimes a little hard to find and to me was not the most user friendly. good luck Pruitt43@yahoo.com
Posted on Mar 31, 2009
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
Posted on Apr 24, 2010
Try completing the update.
The update file can be found here http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx
Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.
At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.
If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.
Posted on May 11, 2010
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1) Look at your laptop computer to see if
you have an HDMI cable port. This port is roughly half an inch wide and
provides both the HD audio and video signal. If you don't, you are going to use
a DVI port on the laptop. This is the same port you use to connect monitors to
2) Plug the DVI-to-HDMI adapter into the DVI port on the laptop with the
Blu-ray player. If you have an HDMI port on your laptop, you can skip this
3) Connect an HDMI cable to the HDMI end of the adapter. If you have an
HDMI port, plug the cable directly into the HDMI port.
4) Plug the other end of the HDMI cable into the HDMI port on the HD
television. Power on your television, press the "Input" button and
select "HDMI." You can now see the contents from your Blu-ray player
on the TV.
Thanks for rating
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